Godswill Enofe
Loan Processor
Benin
Summary
Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Loan assistant position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
QA Analyst
ISI
Des Moines
02.2022 - 10.2023
- Developed and maintained quality assurance procedure documentation.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Analyzed quality and performance data to support operational decision-making.
Customer Service Representative
North Star
05.2021 - 01.2022
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
School Accountant
Pinnacle Of Excellence Schools
06.2018 - 02.2020
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Education
Bachelor of Engineering (BEng) - Production/Manufacturing Engineering
University Of Benin
Benin, Nigeria 09.2016 - 02.2021
Skills
Correction action planning
undefinedTimeline
QA Analyst
ISI
02.2022 - 10.2023
Customer Service Representative
North Star
05.2021 - 01.2022
School Accountant
Pinnacle Of Excellence Schools
06.2018 - 02.2020
Bachelor of Engineering (BEng) - Production/Manufacturing Engineering
University Of Benin
09.2016 - 02.2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
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