Godline Chinaza Okoye
Block A Plot 2 Sugarland Estate, Federal Site & Services Onitsha Rd Owerri Imo State
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Fabulous Empire Multi Global Resources Limited
12.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Nurse Aide
Redemption Orphanage and Destitute Home
02.2017 - 11.2019
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
- Facilitated seamless transitions between shifts by delivering thorough reports on patients'' status at shift handover meetings.
- Improved patient mobility by assisting with range-of-motion exercises, ambulation, and transfers.
- Kept accurate records of patients' care, condition, and progress.
- Maintained strict infection control protocols while performing wound care, catheter care, and other medical procedures.
Secretary
Verani Finishers Limited
06.2015 - 01.2017
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Education
Bachelor of Science - Public Health
Imo State University
Imo State09-2022
High School Diploma -
Ruco Secondary School Orlu
06.2015
Nursing Assistant, Caregiving, Phlebotomy
Redemption HealthCare Foundation
Imo State10-2016
Skills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Documentation and reporting
- Operations management
- Customer relationship management (CRM)
- Conflict resolution
- Workforce management
- Performance evaluations
Certification
- CNA - Certified Nursing Assistant
- PT - Phlebotomy Technician
- PCA - Personal Care Aide
Languages
English
Native language
Timeline
Manager
Fabulous Empire Multi Global Resources Limited
12.2019 - Current
Nurse Aide
Redemption Orphanage and Destitute Home
02.2017 - 11.2019
Secretary
Verani Finishers Limited
06.2015 - 01.2017
High School Diploma -
Ruco Secondary School Orlu
Bachelor of Science - Public Health
Imo State University
Nursing Assistant, Caregiving, Phlebotomy
Redemption HealthCare Foundation
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