Glory Osarumen Igbinosa
Analyst
Benin City,Edo State
Summary
Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Business Owner
Self Employed Services
Benin City, Edo State
06.2020 - 04.2024
- Fostered an inclusive workplace culture that valued diversity, collaboration, and continuous learning.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Established strong customer relationships through excellent communication and attentive service.
- Reduced operational risks while organizing data to forecast performance trends.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Interacted well with customers to build connections and nurture relationships.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Spearheaded community outreach efforts to enhance brand awareness among local customers and stakeholders.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
Education
B. Sc - International Studies And Diplomacy
03.2010 - 12.2014
Skills
Strategic Planning
undefinedTimeline
Business Owner - Self Employed Services
06.2020 - 04.2024
University of Benin, Business Analysis School - B. Sc, International Studies And Diplomacy
03.2010 - 12.2014
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