Gloria Olufayo
Oshogbo
Summary
Dynamic Sales Manager and compassionate Caregiver with a proven track record at Mr Francis Deji Otuyemi, excelling in customer relations and team leadership. Skilled in time management and elderly care, I increased sales revenue through strategic planning and fostered strong client relationships, ensuring satisfaction and quality of life improvements.
Overview
11
11
years of professional experience
Work History
Caregiver
Dr Oni
10.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Manager
Mr Francis Deji Otuyemi
04.2017 - 09.2020
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Admin Assistant
National Youth Corps
08.2015 - 08.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Production Manager
Belleza Natural Skincare
01.2014 - 07.2014
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Education
Bachelor Of Science - Economics
Wellspring University
Benin City Nigeria07.2013
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Children care
- Problem-Solving
- Hair dressing
- Driving skills
Languages
English
Upper intermediate (B2)
Yoruba
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
Timeline
Caregiver
Dr Oni
10.2021 - Current
Sales Manager
Mr Francis Deji Otuyemi
04.2017 - 09.2020
Admin Assistant
National Youth Corps
08.2015 - 08.2016
Production Manager
Belleza Natural Skincare
01.2014 - 07.2014
Bachelor Of Science - Economics
Wellspring University
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