Gloria Okoye
Enugu
Summary
Driven and accomplished professional with experience at DECHRISPAT GLOBAL ENTERPRISE, excelling in customer service. With the knowledge of Web design, User interface design and user experience. Leveraged sales expertise and goal-oriented approach to significantly enhance customer satisfaction and engagement. Skilled in Figma, Adobe Xd, cash handling and creating compelling marketing materials, achieving increased sales and open rates. Demonstrates a keen ability to improve user experience and maintain brand consistency.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Sales Assistant
DECHRISPAT GLOBAL ENTERPRISE
09.2023 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Web Design Intern
SME
02.2020 - 03.2020
- Developed visually appealing email marketing campaigns that led to increased open rates and clickthroughs.
- Designed eye-catching social media graphics that contributed to increased engagement rates on various platforms.
- Assisted in creating style guides and documentation to ensure consistency across multiple projects within the organization.
- Conducted usability testing sessions, gathering feedback from users to inform future design improvements.
Education
Bachelor of Arts - Ui|Ux Specialisation
07.2024
- Completed Coursework:
- Visual Elements of User Interface Design.
- User Experience Design Fundamentals.
- Web Design; Strategy and Information Architecture.
- Web Design; Wireframes to Prototypes.
Bachelor of Arts - Business Administration
07.2024
- Commercial Law
- Business Ethics
- Human Resource management
- Organizational Ethics
- Business Policies
- Social Impact and Sales Marketing
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
Languages
English
Proficient
C2
Portuguese
Upper intermediate
B2
French
Intermediate
B1
Accomplishments
- Resolved product issue through consumer testing.
- Achieved higher sales by completing Product marketing and advertising using social media platforms and field sales with accuracy and efficiency.
- Achieved graphic and web designs for Dechrispat Global Enterprise by introducing Figma and AdobeXd for advertisement of products on sales and creating an aesthetically pleasing interface.
Work Preference
Work Type
InternshipPart TimeWork Location
RemoteImportant To Me
Work-life balanceCareer advancementTeam Building / Company RetreatsWork from home optionPersonal development programsPaid sick leaveTimeline
Sales Assistant - DECHRISPAT GLOBAL ENTERPRISE
09.2023 - 04.2024
Web Design Intern - SME
02.2020 - 03.2020
California Institute of The Arts - Bachelor of Arts, Ui|Ux Specialisation
Coal City University - Bachelor of Arts, Business Administration
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