Gloria Lang
Makurdi
Summary
Dynamic sales assistant at Mulouf Multipurpose Resources with a proven track record in customer service and inventory management. Expert in point-of-sale operations, I consistently enhanced merchandise displays and resolved customer inquiries, driving sales and improving client satisfaction. Committed to delivering exceptional service while fostering a positive shopping experience.
Overview
8
8
years of professional experience
3988
3988
years of post-secondary education
1
1
Certification
Work History
Job sales assistant
Mulouf multipurpose Resources
Lafia
07.2021 - Current
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained organized and visually appealing merchandise displays on the sales floor.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Managed inventory levels by restocking shelves and tracking product availability.
- Handled customer complaints professionally, ensuring satisfactory resolutions were reached.
- Participated in training sessions to stay updated on new products and sales techniques.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Assisted in creating displays to promote products.
Care giver
Sandos Care givers Home
Makurdi
07.2017 - 07.2021
- Assisted residents with daily living activities and personal care tasks.
- Administered medication according to prescribed schedules and guidelines.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Maintained a clean and safe environment for all residents at the facility.
- Communicated effectively with families regarding resident needs and care updates.
- Collaborated with healthcare professionals to support resident health plans.
- Monitored resident behavior and reported changes to nursing staff promptly.
- Provided companionship and emotional support to enhance resident well-being.
- Participated in training new caregivers on best practices and procedures.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Followed safe lifting and transferring techniques to transport residents.
Education
Diploma in Accounting
JosGovernment Secondary School
GbokoN, K, S ,T Mbaakon Hospital
Vendeikya Skills
- Customer service
- Point-of-sale operation
- Inventory management
- Visual merchandising
Certification
Diploma in Accounting
University of Jos Nigeria 1995
SSCE September 1991
Clinical Assistance ,
N,K,S,T, Hospital Mbaakon
Languages
English
Beginner (A1)
A1
Timeline
Job sales assistant
Mulouf multipurpose Resources
07.2021 - Current
Care giver
Sandos Care givers Home
07.2017 - 07.2021
Diploma in Accounting
Government Secondary School
N, K, S ,T Mbaakon Hospital
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