Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
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Gloria Gowal-Abiri

Gloria Gowal-Abiri

IT Professional

Summary

An IT Professional with over 10years experience in Project Management, Business Process optimization and product development.

I am familiar with both waterfall and agile implementation practices, I am highly productive and a great listener with excellent communication and negotiation skills I am empathic and this enhances team collaboration.

If you want something done I am that individual to get it done

Overview

15
15
years of professional experience
6
6
years of post-secondary education
8
8
Certifications

Work History

Implementation Project Manager

Sinet Technologies
Lagos
09.2021 - Current
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Developed project plans identifying key issues, approaches and performance metrics.
  • Oversaw purchases of [Type] equipment and software.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
  • Shielded scrum team from external interference for optimal productivity and success of Agile process.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.

Startup Founder

SELA City
Bayelsa
12.2020 - Current
  • Identified business development challenges and customer concerns for proactive resolution.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Established organizational mission statement through extensive collaboration and review.

IT Senior Product Owner

OVH Energy
Lagos
09.2016 - 12.2019
  • Liaised with product team and development team to help break down requirements.
  • Attended Agile ceremonies, demos and production proving activities.
  • Interacted with internal stakeholders as voice of customer.
  • Broke project into epics and implementable user stories.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.
  • Collaborated with development team on [Type] services and tasks.
  • Communicated with [Type] team members to keep project on schedule.
  • Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
  • Built and utilized reporting systems to keep customers and management in loop with latest information.
  • Reduced costs $[Amount] by negotiating [Type] agreements strategically.
  • Operated under [Type] and [Type] frameworks to efficiently organize and carry out project tasks.
  • Updated customers and senior leaders on progress and roadblocks.
  • Partnered with project team members to identify and quickly address problems.
  • Maintained project schedules by managing timelines and making proactive adjustments.
  • Supervised and mediated separation of [Type] programs with [Type] providers during corporate split.
  • Managed minimum of [Number] projects each year while maintaining adherence to budget, schedule and scope requirements.
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive.
  • Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs
  • Offered input for complex documents to support client-ready final versions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Collaborated with upper management to drive strategy and implement new processes.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Led projects and analyzed data to identify opportunities for improvement.

Business Information Specialist

Oando Plc
Lagos
09.2013 - 08.2016
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Evaluated trends to understand competitive environments and assess current strategies.
  • Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Participated in team-building activities to enhance working relationships.
  • Evaluated impact of process change on overall operation and determined return on investment.
  • Improved efficiency and effectiveness of performance and management of processes across departments.

SharePoint Administrator

Oando Plc
Lagos
08.2011 - 09.2013
  • Wrote and maintained technical and functional specifications to document database intentions and requirements.
  • Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
  • Created and updated database designs and data models.
  • Authored and coded database descriptions.
  • Defined hardware requirements and planning storage capacity to manage systems and infrastructure.
  • Implemented security measures to protect vital business data.
  • Utilized RDBMS tools and utilities to monitor, tune and optimize system performance.
  • Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
  • Implemented BI solution framework for business intelligence projects.
  • Conducted tests to identify issues and make necessary modifications.
  • Set up and controlled user access levels across databases to protect important data.

Business Support Officer

Signal Alliance
Lagos
03.2008 - 08.2011
  • Created patches and solutions to fix bugs in existing applications.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Configured and tested Windows Server operating systems with roles features.
  • Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
  • Administered web server and supported SharePoint and MS Teams server-based applications.
  • Deployed Microsoft Teams across enterprise to enhance collaboration.
  • Supported end-user networks in Microsoft environment incorporating Microsoft Server and Workstation practices.
  • Discussed Microsoft offerings with customers to advise on best technologies and products for projects.

Education

Bachelor of Science - Computer Science & Information Technology

Igbinedion University
Edo State, Nigeria
10.2003 - 07.2007

Master of Science - Innovation & Entrepreneurship

HEC Paris
Paris, France
12.2018 - 06.2020

Skills

Risk mitigation planning

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Accomplishments

  • First fully virtual kitchen established in Yenagoa, Bayelsa State
  • Requirements analysis with the board after the divestment from Oando Plc. this analysis resulted in the Oracle divestiture implementation as against implementing a new ERP. It saved the business time & money. Scrum master for Oracle ERP divestiture project following the HV Consortium acquisition of the Oando Downstream business, project was delivered under budget and before time. Budget was $5M
  • Project managed the integration between Nigerian Inter-Bank Settlement System (NIBSS) and Oracle ERP; eliminating payment verification delays by 91% (from 48 hours to 3 hours or less), thereby driving business efficiency
  • Pioneered the digitization of payments on the forecourt & Wallet system (Fuel Voucher) to support the cashless policy.
  • Acheived digitization of manual network and system records to a holistic petroleum retail sales intelligence reporting application in 2013/ 2014; driving business data efficiency, attaining first mover advantage and saving approximately $60k annually in production costs

Certification

[Area of certification], [Company Name] - [Timeframe]

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama

Timeline

[Area of certification], [Company Name] - [Timeframe]

10-2022

Implementation Project Manager

Sinet Technologies
09.2021 - Current

Startup Founder

SELA City
12.2020 - Current

Master of Science - Innovation & Entrepreneurship

HEC Paris
12.2018 - 06.2020

IT Senior Product Owner

OVH Energy
09.2016 - 12.2019

[Area of expertise] License - [Timeframe]

06-2016

Business Information Specialist

Oando Plc
09.2013 - 08.2016

SharePoint Administrator

Oando Plc
08.2011 - 09.2013

Business Support Officer

Signal Alliance
03.2008 - 08.2011

Bachelor of Science - Computer Science & Information Technology

Igbinedion University
10.2003 - 07.2007

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Gloria Gowal-AbiriIT Professional