Gloria Gowal-Abiri
IT Professional
Summary
An IT Professional with over 10years experience in Project Management, Business Process optimization and product development.
I am familiar with both waterfall and agile implementation practices, I am highly productive and a great listener with excellent communication and negotiation skills I am empathic and this enhances team collaboration.
If you want something done I am that individual to get it done
Overview
15
15
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
Work History
Implementation Project Manager
Sinet Technologies
Lagos
09.2021 - Current
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Developed project plans identifying key issues, approaches and performance metrics.
- Oversaw purchases of [Type] equipment and software.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
Startup Founder
SELA City
Bayelsa
12.2020 - Current
- Identified business development challenges and customer concerns for proactive resolution.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Established organizational mission statement through extensive collaboration and review.
IT Senior Product Owner
OVH Energy
Lagos
09.2016 - 12.2019
- Liaised with product team and development team to help break down requirements.
- Attended Agile ceremonies, demos and production proving activities.
- Interacted with internal stakeholders as voice of customer.
- Broke project into epics and implementable user stories.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Collaborated with development team on [Type] services and tasks.
- Communicated with [Type] team members to keep project on schedule.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Built and utilized reporting systems to keep customers and management in loop with latest information.
- Reduced costs $[Amount] by negotiating [Type] agreements strategically.
- Operated under [Type] and [Type] frameworks to efficiently organize and carry out project tasks.
- Updated customers and senior leaders on progress and roadblocks.
- Partnered with project team members to identify and quickly address problems.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Supervised and mediated separation of [Type] programs with [Type] providers during corporate split.
- Managed minimum of [Number] projects each year while maintaining adherence to budget, schedule and scope requirements.
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Offered input for complex documents to support client-ready final versions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Collaborated with upper management to drive strategy and implement new processes.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Led projects and analyzed data to identify opportunities for improvement.
Business Information Specialist
Oando Plc
Lagos
09.2013 - 08.2016
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Evaluated trends to understand competitive environments and assess current strategies.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Executed analysis of risks and identified risk mitigation strategies.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Participated in team-building activities to enhance working relationships.
- Evaluated impact of process change on overall operation and determined return on investment.
- Improved efficiency and effectiveness of performance and management of processes across departments.
SharePoint Administrator
Oando Plc
Lagos
08.2011 - 09.2013
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
- Created and updated database designs and data models.
- Authored and coded database descriptions.
- Defined hardware requirements and planning storage capacity to manage systems and infrastructure.
- Implemented security measures to protect vital business data.
- Utilized RDBMS tools and utilities to monitor, tune and optimize system performance.
- Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
- Implemented BI solution framework for business intelligence projects.
- Conducted tests to identify issues and make necessary modifications.
- Set up and controlled user access levels across databases to protect important data.
Business Support Officer
Signal Alliance
Lagos
03.2008 - 08.2011
- Created patches and solutions to fix bugs in existing applications.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Configured and tested Windows Server operating systems with roles features.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Administered web server and supported SharePoint and MS Teams server-based applications.
- Deployed Microsoft Teams across enterprise to enhance collaboration.
- Supported end-user networks in Microsoft environment incorporating Microsoft Server and Workstation practices.
- Discussed Microsoft offerings with customers to advise on best technologies and products for projects.
Education
Bachelor of Science - Computer Science & Information Technology
Igbinedion University
Edo State, Nigeria 10.2003 - 07.2007
Master of Science - Innovation & Entrepreneurship
HEC Paris
Paris, France 12.2018 - 06.2020
Skills
Risk mitigation planning
Documentation Management
Waterfall methodology
Planning and Coordination
Analytical and Critical Thinking
Excellent Communication
Teamwork and Collaboration
Project Management
Customer interaction
Reporting template development
Story planning
Stakeholder relationship management
Active Listening
Problem-Solving
Problem identification
Scrum methodology
Agile frameworks
Quality assurance
Organization and Time Management
Accomplishments
- First fully virtual kitchen established in Yenagoa, Bayelsa State
- Requirements analysis with the board after the divestment from Oando Plc. this analysis resulted in the Oracle divestiture implementation as against implementing a new ERP. It saved the business time & money. Scrum master for Oracle ERP divestiture project following the HV Consortium acquisition of the Oando Downstream business, project was delivered under budget and before time. Budget was $5M
- Project managed the integration between Nigerian Inter-Bank Settlement System (NIBSS) and Oracle ERP; eliminating payment verification delays by 91% (from 48 hours to 3 hours or less), thereby driving business efficiency
- Pioneered the digitization of payments on the forecourt & Wallet system (Fuel Voucher) to support the cashless policy.
- Acheived digitization of manual network and system records to a holistic petroleum retail sales intelligence reporting application in 2013/ 2014; driving business data efficiency, attaining first mover advantage and saving approximately $60k annually in production costs
Certification
[Area of certification], [Company Name] - [Timeframe]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Remember that not getting what you want is sometimes a wonderful stroke of luck.
Tenzin Gyatso, Fourteenth Dalai Lama
Timeline
[Area of certification], [Company Name] - [Timeframe]
10-2022
Implementation Project Manager
Sinet Technologies
09.2021 - Current
Startup Founder
SELA City
12.2020 - Current
Master of Science - Innovation & Entrepreneurship
HEC Paris
12.2018 - 06.2020
IT Senior Product Owner
OVH Energy
09.2016 - 12.2019
[Area of expertise] License - [Timeframe]
06-2016
Business Information Specialist
Oando Plc
09.2013 - 08.2016
SharePoint Administrator
Oando Plc
08.2011 - 09.2013
Business Support Officer
Signal Alliance
03.2008 - 08.2011
Bachelor of Science - Computer Science & Information Technology
Igbinedion University
10.2003 - 07.2007