GLADYS MWANRET DANFULANI
Lagos,Lagos
Summary
An ardent operations officer with 5 years of experience in managing office processes to efficiency, looking to expand knowledge and experience professionally in the ever evolving Economy.
Overview
6
6
years of professional experience
Work History
Operations Officer, Membership Services
The Chartered Institute of Bankers of Nigeria (CIBN)
2023.05 - Current
- Coordinated collation and update of eligible Stakeholders of The Institute's Health Insurance Plan (HMO) with the ICT department, which increased by 25%.
- Researched and updated affinity and loyalty schemes in partnership with The Institute to efficiently market to Stakeholders, increasing visibility by 4% through The Institute's media and newsletter channels.
- Coordinated issuance of letters of references, verification and collection of certificates of Stakeholder.
Administrative Officer, Secretariat Services
The Chartered Institute of Bankers of Nigeria (CIBN)
2021.04 - 2023.04
- Implemented digitization of all The Institute's memorandum of understandings (MOUs) and agreements to achieve office efficiency.
- Organized and managed meetings of Stakeholders such as The Council, Office Holders and Committees.
- Co-managed Inauguration and database of The Council and Council committees.
- Monitored and recorded implementation of deliverables of stakeholder's meetings and engagements.
- Maintained records and correspondences of stakeholders, collaborating with colleagues of other departments, to ensure uniformed efficiency.
Strategy Officer, Strategy and Economics
The Chartered Institute of Bankers of Nigeria (CIBN)
2019.04 - 2021.03
- Co-managed Implementation of The Institute's 2019 - 2024 Strategy Plan.
- Organized Stakeholders and management retreats to evaluate targets and Objectives of Strategy plan.
- Executed documentation of Standard of Operations of all departments of The Institute with Consultants.
- Ensured implementation and tracked progress of deliverables of management and stakeholders retreats and engagement.
Administrative Assistant Corper
The Chartered Institute of Bankers of Nigeria
2017.11 - 2018.10
- Maintained records and correspondences of the Research department.
- Collated and sorted data on research topics in the Research department.
- Managed filing and facility reports and usage.
Education
Master of Science - Economics
Babcock University
07.2024
Bachelor of Science - Economics
Afe Babalola University
10.2017
High School Diploma -
Yaba Technology Secondary School
2013
Skills
- Strategic planning
- Interpersonal Skills
- Operational Awareness
- Budget Management
- Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Officer, Membership Services
The Chartered Institute of Bankers of Nigeria (CIBN)
2023.05 - Current
Administrative Officer, Secretariat Services
The Chartered Institute of Bankers of Nigeria (CIBN)
2021.04 - 2023.04
Strategy Officer, Strategy and Economics
The Chartered Institute of Bankers of Nigeria (CIBN)
2019.04 - 2021.03
Administrative Assistant Corper
The Chartered Institute of Bankers of Nigeria
2017.11 - 2018.10
Master of Science - Economics
Babcock University
Bachelor of Science - Economics
Afe Babalola University
High School Diploma -
Yaba Technology Secondary School
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