GLADYS MWANRET DANFULANI
Lagos,Lagos
Summary
An ardent operations officer with 5 years of experience in managing office processes to efficiency, looking to expand knowledge and experience professionally in the ever evolving Economy.
Overview
6
6
years of professional experience
Work History
Operations Officer, Membership Services
The Chartered Institute of Bankers of Nigeria (CIBN)
Lagos
05.2023 - Current
- Coordinated collation and update of eligible Stakeholders of The Institute's Health Insurance Plan (HMO) with the ICT department, which increased by 25%.
- Researched and updated affinity and loyalty schemes in partnership with The Institute to efficiently market to Stakeholders, increasing visibility by 4% through The Institute's media and newsletter channels.
- Coordinated issuance of letters of references, verification and collection of certificates of Stakeholder.
Administrative Officer, Secretariat Services
The Chartered Institute of Bankers of Nigeria (CIBN)
Lagos
04.2021 - 04.2023
- Implemented digitization of all The Institute's memorandum of understandings (MOUs) and agreements to achieve office efficiency.
- Organized and managed meetings of Stakeholders such as The Council, Office Holders and Committees.
- Co-managed Inauguration and database of The Council and Council committees.
- Monitored and recorded implementation of deliverables of stakeholder's meetings and engagements.
- Maintained records and correspondences of stakeholders, collaborating with colleagues of other departments, to ensure uniformed efficiency.
Strategy Officer, Strategy and Economics
The Chartered Institute of Bankers of Nigeria (CIBN)
Lagos
04.2019 - 03.2021
- Co-managed Implementation of The Institute's 2019 - 2024 Strategy Plan.
- Organized Stakeholders and management retreats to evaluate targets and Objectives of Strategy plan.
- Executed documentation of Standard of Operations of all departments of The Institute with Consultants.
- Ensured implementation and tracked progress of deliverables of management and stakeholders retreats and engagement.
Administrative Assistant Corper
The Chartered Institute of Bankers of Nigeria
Lagos
11.2017 - 10.2018
- Maintained records and correspondences of the Research department.
- Collated and sorted data on research topics in the Research department.
- Managed filing and facility reports and usage.
Education
Master of Science - Economics
Babcock University
07.2024
Bachelor of Science - Economics
Afe Babalola University
10.2017
High School Diploma -
Yaba Technology Secondary School
2013
Skills
- Strategic planning
- Interpersonal Skills
- Operational Awareness
- Budget Management
- Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Officer, Membership Services
The Chartered Institute of Bankers of Nigeria (CIBN)
05.2023 - Current
Administrative Officer, Secretariat Services
The Chartered Institute of Bankers of Nigeria (CIBN)
04.2021 - 04.2023
Strategy Officer, Strategy and Economics
The Chartered Institute of Bankers of Nigeria (CIBN)
04.2019 - 03.2021
Administrative Assistant Corper
The Chartered Institute of Bankers of Nigeria
11.2017 - 10.2018
Master of Science - Economics
Babcock University
Bachelor of Science - Economics
Afe Babalola University
High School Diploma -
Yaba Technology Secondary School