Summary
Marketing and business development expert with a strong background in organizational growth and strategic planning. Skilled in project management, mergers and acquisitions, and revenue enhancement strategies. Proven ability to mentor teams, launch new businesses, and implement effective sales promotions. Focused on driving business success through innovative solutions and proactive client engagement.
Overview
22
22
years of professional experience
Work History
Client relations director
NADRIAN ENTERPRISES
Lekki, Lagos State
01.2021 - Current
- Achieved strategic business goals through the successful execution of comprehensive business strategies.
- Generated significant revenue increases and profit margins by implementing streamlined processes.
- Enhanced operational performance across multiple departments, adapting to the demands of a fast-paced environment.
- Nurtured positive workplace culture to enhance employee engagement and productivity.
Client relationship manager
Orangeline Development Limited
Lagos, Nigeria
01.2016 - 05.2019
- Cultivated relationships with key accounts to support brand presence.
- Assisted in identifying cross-sell opportunities through market analysis.
- Facilitated feedback initiatives to enhance performance.
- Coordinated management of complex client portfolios to ensure customer satisfaction.
- Streamlined workflow processes to aid in reducing response times.
- Provided tailored solutions to address individual client needs.
- Mediated disputes effectively to avert contract terminations.
Client relationship officer
Orangeline Design and Development Company
Lagos
08.2010 - 01.2016
- Managed marketing strategies for service apartments to enhance visibility.
Cultivated strong client relationships to foster loyalty and repeat business.
Oversaw sales processes to ensure client satisfaction and retention. - Conducted regular performance reviews of team members for continuous improvement in customer service operations.
- Worked closely with sales teams for achieving set monthly targets.
- Collaborated with other departments to improve overall service delivery to clients.
Sales manager
First Associates Limited
Lagos, Nigeria
12.2008 - 08.2010
- Assisted in marketing and supervising activities for Catalina Red Wine.
- Supported sales strategies to enhance product visibility and market reach.
- Coordinated promotional events to boost customer engagement.
Sales Officer
First Associates Limited
Lagos, Nigeria
12.2008 - 01.2010
- Develop and implement strategic marketing campaigns and sales initiatives for Catalina Red Wine, utilising digital and innovative platforms and interactive customer engagement techniques to connect with potential buyers and foster lasting brand loyalty.
- Analysed consumer behaviour trends, informing product development decisions.
- Managed marketing budgets effectively to optimise resource allocation.
- Developed strategic marketing plans to increase brand awareness.
- Collaborated with sales team to drive revenue growth.
Accounting officer
Ministry of Information, youths, sports and culture
Jigawa, Nigeria
10.2007 - 09.2008
- Assisted with collection and organisation of data.
- Inputted data into Excel sheets accurately.
- Presented financial information at quarterly meetings to keep all stakeholders.
- Reviewed invoices for accuracy before sending them out, minimising errors and discrepancies.
Marketing officer
Etransact International Limited
Jigawa
06.2008 - 08.2008
- Promote e-payment debit cards to enhance financial accessibility and convenience for users.
Textile and design trainee
National Council of Arts and Culture
Abuja, Nigeria
03.2004 - 06.2004
- Facilitated industrial training to empower individuals with essential competencies for career advancement.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
B.A. - Creative Arts
09.2006
West African Senior School Certificate - commercial
04.2002
First School Leaving Certificate -
01.1996
Masters in cooperate communication -
Skills
- Communication skills
- Interpersonal skills
- Marketing expertise
- Mentoring and training
- Organizational development
- Project management
- Business planning
- Mergers and acquisitions
- Staff management
- Business development
- Investor relations
- Business administration
- Revenue growth strategies
- Account management
- New business launch
- Public relations
- Team leadership
- Problem-solving skills
- Sales strategies and promotion
- Key account identification
- Proactive engagement
- Client database proficiency
- Diplomatic approach
- Relationship Management
- Professional networking
- Budget planning and execution
REFERENCES
References available upon request
Education
Current
PERSONAL INFORMATION
Languages
4,6,6
Languages
English
Hausa
Igbo
Timeline
Client relations director - NADRIAN ENTERPRISES
01.2021 - Current
Client relationship manager - Orangeline Development Limited
01.2016 - 05.2019
Client relationship officer - Orangeline Design and Development Company
08.2010 - 01.2016
Sales manager - First Associates Limited
12.2008 - 08.2010
Sales Officer - First Associates Limited
12.2008 - 01.2010
Marketing officer - Etransact International Limited
06.2008 - 08.2008
Accounting officer - Ministry of Information, youths, sports and culture
10.2007 - 09.2008
Textile and design trainee - National Council of Arts and Culture
03.2004 - 06.2004
University of Maiduguri - B.A., Creative Arts
Immaculate College Maiduguri - West African Senior School Certificate, commercial
Maiduguri International Primary School - First School Leaving Certificate,
Rome Bussiness School - Masters in cooperate communication,