Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Timeline
Generic
GIFT GIDEON WIKE

GIFT GIDEON WIKE

PORT,RIV

Summary

Highly experienced and skilled logistics professional with 4 years of combined experience as a Delivery Driver and warehouse worker at Jumia.ng and Manager of Hobbs Transportation. Proven track record of delivering exceptional results, ensuring timely and efficient delivery of packages, and managing high-performing teams.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Manager

Hobbs Transportation
Port Harcourt, Rivers State
05.2022 - Current
  • Developing leadership skills to manage and motive team of drivers and operational staffs.
  • Led performance reviews, identified areas for improvement.
  • Managed team dynamics by implementing conflict resolution strategies and increased sales by 5%
  • Developing effective communication skills to interact with customer, drivers, and other stakeholders.
  • Identified growth opportunities through comprehensive market research.
  • Improving problems solving skills to address operational challenges, including vehicle breakdown.
  • Introducing safety management system and improving regular training to drivers to improve safety performance.
  • Developing strategic thinking skills to analyze market trends, identify business opportunities, and develop growth strategies.
  • Navigating complex,regulatory requirement, including licensing, permits, and taxes.
  • Introducing customer feedback system and implementing changes to improve service quality and responsiveness.
  • Ensuring safety and security of drivers, vehicles, and cargo in challenging security environment.

Delivery driver & Ware house worker

jumia.ng
Port Harcourt, Rivers State
07.2014 - 11.2016
  • Handled cash transactions accurately preventing discrepancies at end of day tallying.
  • Resolved customer complaints effectively, restoring trust in service provided.
  • Assisted in warehouse organization to streamline packing process.
  • RF Scanner streamline receiving process, enabling ware staff to quickly verify shipments, update inventory records, and reducing picking errors, ensuring accurate order fulfillment.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Maintained vehicle cleanliness for professional appearance.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Provided excellent customer service, enhancing company reputation.
  • Completed deliveries with smile and patient, personalized service.
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Coordinated delivery schedules for optimum time management.

Education

Diploma of Higher Education - Civil Engineering

Kenule beenson saro-wiwa polytechnic
Bori, Riverstate
10.2018 - 09.2020

Higher National Diploma - Civil Engineering

Kenule Beenson Saro-wiwa Polytechnic
Bori, Riverstate
11.2021 - 09.2023

Skills

  • Leadership in diverse environments
  • Product knowledge and integration
  • Physical stamina
  • Teamwork and communication
  • Customer service
  • Safety awareness
  • Time management
  • Basic computer skills
  • Driving skills
  • Adaptability skills
  • Problem solving
  • Equipment operation
  • Attention to detail

Languages

English
Fluent

Affiliations

  • Books
  • music
  • Games

Accomplishments

Most influenced/Best male dressed student of civil engineering 2022/2023

Entrepreneur of the year 2022/2023

Certification

National Diploma 2018-2020

Higher National Diploma 2021-2023

Timeline

Manager

Hobbs Transportation
05.2022 - Current

Higher National Diploma - Civil Engineering

Kenule Beenson Saro-wiwa Polytechnic
11.2021 - 09.2023

Diploma of Higher Education - Civil Engineering

Kenule beenson saro-wiwa polytechnic
10.2018 - 09.2020

Delivery driver & Ware house worker

jumia.ng
07.2014 - 11.2016

Similar Profiles

Create profile
GIFT GIDEON WIKE