GIFT OLUDI
Tombia Extension GRA
Summary
Innovative social worker with several years of experience working with clients to resolve mental health issues and promote positive living choices. Knowledge of family systems therapy and individual outpatient clinical therapies. Demonstrates understanding and sensitivity to serving culturally diverse populations. Offers creativity and flexibility on delivery of services.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Spin&drive tennis gym
Port Harcout
01.2025 - Current
- Assisted customers with inquiries and provided information on gym services.
- Managed membership registrations and processed payments efficiently.
- Resolved customer complaints and ensured satisfaction with service quality.
Administrative Assistant
Shape Rehabilitation for Mental Health and Counseling center
Port Harcourt
06.2023 - Current
- Managed daily office operations to support mental health and counseling services.
- Maintained confidential client records in compliance with privacy regulations.
- Assisted with the preparation of therapy materials and resources for sessions.
- Handled incoming communications, directing inquiries to appropriate staff members.
- Supported billing processes by verifying insurance information and processing claims.
- Collaborated with team members to streamline administrative workflows for better service delivery.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Answered questions from customers regarding products and services offered by the company.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Developed and maintained filing systems for confidential documents and records.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Digital Marketing Intern
Kings assembly
Port Harcourt
04.2023 - Current
- Collaborated with team members to develop digital marketing strategies.
- Monitored social media for trending news, ideas, and feedback.
- Assisted in creating engaging content for social media platforms.
Social Studies Teacher
Aguobiri
Bayelsa
06.2025 - 06.2026
- Developed engaging lesson plans for diverse social studies topics.
- Facilitated discussions to enhance student understanding and critical thinking.
- Evaluated student progress through assessments and feedback sessions.
- Mentored students to encourage active participation in class discussions.
- Communicated effectively with parents regarding student performance and needs.
- Assessed student performance, behavior and social development and devised improvement strategies for struggling children.
- Developed class learning plans to meet district and statement requirements for instruction.
Education
Certificate Of Achievement - Health, Safety And Environment
La Plage Meta Verse
02.2025 - 03.2025
Certificate Of Excellence - Digital Marketing
Coursea
03.2024 - 05.2024
Bachelor of Science - Sociology
Rivers State University
Port Harcourt , Nigeria 09.2016 - 12.2023
Catoky International School
Port Harcourt , Nigeria Skills
- Customer service
- Conflict resolution
- Payment processing
- Team collaboration
- Data entry
- Attention to detail
- Effective feedback
- POS systems expert
- Scheduling
- Verbal and written communication
- Microsoft Excel
- Empathy and patience
- Adaptability and flexibility
- Active listening
- Microsoft office expertise
- Proofreading
- Follow-up skills
- Account management
Languages
English
Advanced (C1)
C1
Certification
Rivers State University
B.sc in Sociology
Certificate of national service
Accomplishments
- Award of Excellence in customer service at shape rehabilitation for mental health and counseling center
References
References available upon request.
Timeline
Social Studies Teacher
Aguobiri
06.2025 - 06.2026
Certificate Of Achievement - Health, Safety And Environment
La Plage Meta Verse
02.2025 - 03.2025
Customer Service Representative
Spin&drive tennis gym
01.2025 - Current
Certificate Of Excellence - Digital Marketing
Coursea
03.2024 - 05.2024
Administrative Assistant
Shape Rehabilitation for Mental Health and Counseling center
06.2023 - Current
Digital Marketing Intern
Kings assembly
04.2023 - Current
Bachelor of Science - Sociology
Rivers State University
09.2016 - 12.2023
Catoky International School