GIDEON ILEMONA UMORU
Customer Service,Data Analyst,Cashier
Kubwa ,Abuja
Summary
Versatile, well Driven and knowledgeable professional with over five years combined experience as a Data Analysis and organization , cashier ,organizational administrative officer, Educator and media marketing. Highly skilled in office management,secretarial and administrative function, filing and documentation , conducting and human resource allocation and management, tutoring and media coverage.
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
GUO LOGISTICS
06.2023 - 05.2024
- Attending to Calls and Customers enquirers, Registering Customers waybill on the computer, Preparing Account for daily sales with Microsoft excel, Handling and resolving customers complaints
ECONOMICS EDUCATOR AND FORM MASTER
FREEDOM INTERNATIONAL SCHOOL
ABUJA
07.2021 - 03.2023
- Setting up lesson plan for the session, Organizing and putting together a lesson note for the subject, Teaching the topics for the term within the given period, Marking notes and preparing exams and continuous assessment test for students, Enter and preparing students records for exams
DATA ANALYST
INTELICS SOLUTIONS NIGERIA LIMITED (CONTRACT STAFF)
04.2020 - 04.2021
- Arranging individual customer details in detailed folders, Placing barcodes on individual files, Inputting files in the company systems, Organizing Data, Making use of Microsoft Excel to perform daily inputting activities, Working with a daily target of amount of clients documents to attend to.
CASHIER
UNIQUE MEGA MEDIA
KOGI STATE
10.2017 - 10.2019
- Recording Day to Day sales, Drafting account statement, Drafting of report for manager, Drafting a profit and loss statement
Education
B.sc in Economics - undefined
Kogi State University
Ayingba, Kogi 09.2016 - 2 2020
Diploma in computer science - undefined
Hemozi college
02.2014 - 1 2015
Skills
Refund handling
Basic math skills
Customer Relations
Time management skills
Reports and documents
Inventory management
Stocking and replenishing
Guest inquiries
Cash Handling
Product and service sales
Product knowledge
Proficient in Microsoft Excel/Word
Customer assistance
Safe verifications
Written and verbal communication
Records Maintenance
Additional Competencies
- Good Communication skills
- Fluency in English
- Ability to work under pressure
- Ability to work with a team/lead a team
- Data Analysis
- Administrative duties
- Financial duties and functions
- Pro Active approach to problem solving
- Sales management
- Documentation
- Good computer skills
- Good knowledge of photography and media
Timeline
CUSTOMER SERVICE REPRESENTATIVE
GUO LOGISTICS
06.2023 - 05.2024
ECONOMICS EDUCATOR AND FORM MASTER
FREEDOM INTERNATIONAL SCHOOL
07.2021 - 03.2023
DATA ANALYST
INTELICS SOLUTIONS NIGERIA LIMITED (CONTRACT STAFF)
04.2020 - 04.2021
CASHIER
UNIQUE MEGA MEDIA
10.2017 - 10.2019
B.sc in Economics - undefined
Kogi State University
09.2016 - 2 2020
Diploma in computer science - undefined
Hemozi college
02.2014 - 1 2015