GIDEON Gbaamende
ALX Africa 2024-2026
Abuja
10
Years of experience
Results-driven Commercial Operations & Business Development Specialist with extensive field-based experience across
Northern and Central Nigeria. Proven track record in merchant acquisition, agent network expansion, community
stakeholder engagement, and digital data collection (KoboToolbox). Adept at driving regional growth for tech and service
initiatives, managing high-touch field relationships, and delivering cross-border and financial inclusion goals. Combines
strong commercial acumen with operational discipline to consistently exceed target KPIs.
Work History
Digital Operations & Marketing Specialist
1 Year 1 Month- Mastered digital business automation tools, CRM workflows, and data-driven customer acquisition techniques tailored for emerging African markets.
- Executed outreach strategies and conversion campaigns targeting micro, small, and medium enterprises (MSMEs).
- Analyzed user engagement metrics to refine field delivery channels, boosting client retention and active account usage.
- GATEWAY Program (Abuja, Nigeria)
Field Operations & Business Development Officer
1 Year- Spearheaded field-level operations and partner network expansion across target local communities, ensuring 100% compliance with organizational performance targets.
- Deployed mobile data collection tools (KoboToolbox) to track field activities, merchant engagement, and operational feedback in real time.
- Built and sustained strategic partnerships with key community leaders, informal commercial hubs, and local enterprise stakeholders.
- Managed end-to-end user onboarding, providing immediate technical support, relationship management, and service troubleshooting.
Regional Field Coordinator & Community Lead
3 Years- Coordinated field outreach teams across multiple LGAs, managing local logistics, agent training, and operational reporting to senior management.
- Led high-impact community engagement initiatives, driving adoption of digital literacy, financial access programs, and civic tools.
- Achieved consistent growth in stakeholder participation through tailored, localized communication in Hausa, Yoruba, and
- English.
- Kaduna / Northern Region, Nigeria
Project & Operations Officer
6 Years- Managed localized outreach campaigns, direct stakeholder mobilization, and field team supervision across rural and semi urban hubs.
- Overcame field access challenges by establishing trusted networks with local traders, artisan groups, and community associations.
- Jigawa / Kaduna, Nigeria
Education
Postgraduate Diploma - Social Work & Community Development
Postgraduate Diploma - Gender-Based Studies
Bachelor of Arts (B.A. Ed.)
Nigeria Certificate in Education (NCE)
Skills
Merchant Acquisition & Onboarding
Field Operations & Relationship Management
Agent Network & Territory Expansion
Digital Data Collection (KoboToolbox
Mobile Forms)
Community & High-Level Stakeholder Engagement
Commercial Strategy & Direct Sales Execution
Cross-Functional Reporting & Analytics
Customer Success & POS Solutions Deployment
Performance Optimization & Target Delivery
Multilingual Communication: English
Hausa
Yoruba
Team Leadership
Coordination & Mentorship
Risk & Compliance Alignment in Field Ops
Timeline
Digital Operations & Marketing Specialist
ALX Africa 2024-2026
01.2025 - 02.2026Read More
Field Operations & Business Development Officer
Save the Children International
01.2025 - 01.2026Read More
Regional Field Coordinator & Community Lead
IAM Change Organisation
01.2023 - 01.2026Read More
Project & Operations Officer
Community Development & Field Programs
01.2016 - 01.2022Read More
Federal College of Education
Nigeria Certificate in Education (NCE)
Read More
Ahmadu Bello University
Bachelor of Arts (B.A. Ed.)
Read More
Ahmadu Bello University
Postgraduate Diploma from Gender-Based Studies
Read More
Institute of Humanitarian & Disaster Management
Postgraduate Diploma from Social Work & Community Development
Read More
Personal Information
Title: Commercial Operations & Business Development Specialist