GIDEON BASSEY
Port Harcourt
Summary
Versatile IT Systems Manager, Systems Engineer, and Business Founder with 10+ years of progressive experience spanning oil & gas, IT consulting, software quality assurance, and executive virtual assistance. Skilled in technical leadership, digital transformation, and administrative excellence. Proven expertise in systems administration, automation, AI deployment, project management, and cross-functional team leadership. Thrive in high-pressure environments, driving operational efficiency, business continuity, and organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
IT Systems Engineer
Energy Services (EnServ NNPC)
Port Harcourt
01.2017 - Current
- Manage and monitor enterprise IT systems & infrastructure in a mission-critical oil & gas data centre.
- Provide Tier 2 & 3 technical support, resolving escalated issues and minimizing downtime.
- Lead server installation, configuration, and maintenance (Windows/Linux, Active Directory, ERP).
- Deploy AI-powered workflow automation (emails, SharePoint, notifications) to streamline operations.
- Implement system security, redundancy, and recovery strategies, ensuring business continuity.
- Reduced downtime by 40% through proactive monitoring and AI-driven alerts.
- Automated workflows saving 20+ staff hours monthly.
- Ensured 99.9% availability of critical systems across multiple sites.
Founder & Systems Manager
FixBiz Solutions International
Port Harcourt
01.2015 - Current
- Founded and led an IT consulting business delivering AI-driven solutions, infrastructure services, and branding strategies.
- Introduced AI in software testing and business process automation, cutting delivery cycles.
- Built and sustained client/vendor relationships, supporting consistent business growth.
- Delivered 50+ IT and digital projects improving client efficiency and performance.
- Increased client retention by 40% through innovative IT support.
- Implemented automation testing frameworks that reduced testing cycles by 35%.
- Mentored and built a skilled IT/testing team, fostering innovation.
Virtual Assistant
ALX Africa
07.2022 - 09.2025
- Delivered executive-level administrative support, including scheduling, document preparation, and reporting.
- Supported remote teams with improved workflows, reducing scheduling conflicts by 30%.
- Enhanced team productivity and client satisfaction through structured workflow improvements.
Software QA Tester
Time To Play
03.2021 - 06.2022
- Conducted manual and automated testing (Selenium, Cypress, JUnit).
- Designed and executed test plans ensuring timely, bug-free releases.
- Collaborated with developers to improve software reliability and performance.
- Reduced release defects by 30% through test case automation.
- Cut regression testing time by 40% with Cypress scripts.
Education
Bachelor of Technology (B.Tech.) - Information Management Technology
01.2014
Skills
- Enterprise IT Systems & Infrastructure (Windows/Linux/Unix, Active Directory, ERP, Cloud)
- AI Deployment, Workflow Automation & Process Optimization (MS Power Automate, Bots)
- Software Testing & QA (Manual & Automated: Selenium, Cypress, JUnit, SQL)
- Networking, Security, Backup & Disaster Recovery (On-Prem & Cloud)
- Project Leadership, Agile/Scrum Collaboration & Cross-Functional Team Support
- Executive Virtual Assistance (Scheduling, CRM, Remote Collaboration, Reporting)
- Business Development, Branding & Digital Transformation Strategies
- Content Development, Editing & Publishing (Editorial, Ministry Devotionals)
Certification
- Microsoft Power Automate Essential Training (2022)
- End-to-End JavaScript Testing with Cypress.io (2021)
- ISTQB Foundation Exam Prep (2021)
- CompTIA A+, Network+, Security+ (2013–2015)
- CCNA (2016)
- And 15+ additional certifications in QA, DevOps, and Cloud.
Timeline
Virtual Assistant
ALX Africa
07.2022 - 09.2025
Software QA Tester
Time To Play
03.2021 - 06.2022
IT Systems Engineer
Energy Services (EnServ NNPC)
01.2017 - Current
Founder & Systems Manager
FixBiz Solutions International
01.2015 - Current
Bachelor of Technology (B.Tech.) - Information Management Technology
References
Available upon request.
Hobbies and Interests
Technology innovation, Writing & Publishing, Community Development, Public Speaking.