Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Geraldine Confidence

Geraldine Confidence

Summary

Dynamic professional with a strong background in technical and creative writing, honed at Precious. Proven ability in editing and proofreading, ensuring high-quality deliverables. Exceptional customer service skills complemented by efficient data management and research capabilities. Committed to excellence and accuracy, consistently exceeding client expectations.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
years of professional experience

Work History

Paul
Lagos

Retail Sales Associate
06.2025 - Current

Precious
Lagos

Online Typist
06.2022 - 06.2025

Job overview

  • Performed quality assurance checks on completed documents prior to submission to clients.
  • Assisted colleagues with complex tasks requiring advanced knowledge of word processing tools.
  • Inputted data into spreadsheets and databases in an efficient manner.
  • Organized files according to established guidelines and protocols.
  • Conducted research on the internet to find relevant information for projects.
  • Proofread and revised documents to ensure accuracy of information.
  • Responded promptly to customer inquiries regarding typing services.

Education

Central Valley College
Lagos , Nigeria

from English Language
02.2025 - 06.2025

Skills

  • Technical writing
  • Creative writing
  • Editing and proofreading
  • Customer service

Languages

English
First Language
English
Beginner (A1)
A1

Timeline

Retail Sales Associate

Paul
06.2025 - Current

Central Valley College

from English Language
02.2025 - 06.2025

Online Typist

Precious
06.2022 - 06.2025
Geraldine Confidence