Salesforces
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Listened attentively to client feedback to create stronger relations and shape business.
• Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Analyzed and reported social media and online marketing campaign results.
• Increased customer engagement through social media.
• Provided weekly updates on digital marketing campaigns to clients, discussing strategic initiatives and methods for improvement.
• Masterminded highly successful digital strategies for various platforms to attract customer engagement.
CPM - Certified Professional Manager January 2020
CCSMP - Certified Customer Success Management Professional February 2020
CPM - Certified Professional Manager January 2020
CCSMP - Certified Customer Success Management Professional February 2020
Salesforces
Microsoft 365
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