Key Account Manger, Payment Enthusiast, Serial Problem Solver.
Overview
6
years of professional experience
5
years of post-secondary education
1
Language
Work History
NIGERIA INTERBANK SETTLEMENT SYSTEMS PLC
Ag. Head Digital Financial Services
06.2018 - Current
Job overview
Platform Support: Providing platform support to the Financial Institution users on the Agency Banking Portal and BVN Enrollment Application.
Joint Venture Industry Projects: Manage the development of the Agency Banking Portal, BVN Enrolment App from concept, development, testing, integration, and launch to Deposit money banks, Super-Agents and Mobile Money Operators. Eg, the Android based BVN Enrolment SDK solution. Other JV projects with the CBN and Public Sector.
Training: Continuous training and Support DFS Agents for BVN enrolment activities on regulatory requirements and Enrollment Infrastructure usage
Client Relationship Management & Onboarding: Client Management of BVN Enrolling Institutions nationwide and onboarding of newly licensed Institutions for BVN Enrolment.
Fraud monitoring at BVN Enrolling Agent locations.
Financial Inclusion and BVN Enrolment Advocacy: Member of the National Financial Inclusion Working Groups, attending Industry Fora and Events
Digital Financial Services Innovation & Research
Collaboration with SANEF Ltd for Institution onboarding into SANEF Ecosystem in relation to BVN Enrolment.
OFI sales/Key Account Management.
Oluyole Extension Estate High School
Ibadan
NYSC - Commerce Teacher
04.2017 - 03.2018
Job overview
Taught Senior Secondary class 2 commerce; including Midterm & Exam grading.
Education Community development group.
Evaluated student assignments and projects with corrective comments to guide reasoning skills.
HIREFREEHANDS
Lagos
Business Development Analyst
10.2016 - 04.2017
Job overview
Worked with a tech start up in Lagos, Hirefreehands (Now Propel), an online marketplace where freelancers providing digital and domestic services and paying clients meet.
Sales- Drive offline sales leads that ends posted and approved jobs on Hirefreehands, Identify & engage in offline activations that would create mass leads for Hirefreehands.
Operations- Observe/review business processes and propose more effective models/workflow processes.
Strategy- Propose new strategies to improve Hirefreehands as a business.
Software- Scrutinize & suggest upgrades to the Hirefreehands site where necessary.
Research- Monitor competitors [Local & International] for best practices, conduct focus-group sessions/telephone interviews to gather relevant data to improve Hirefreehands.
CRM - Customer/client relationship management.
Project management – Oversee smooth transition of business process, from ensuring clients receives bids from suitable freelancers to seeing out job completion by selected freelancers.
Help identify new business opportunities to generate high-value leads and potential customers in target markets
Produced detailed and relevant reports for use in making business decisions.
MIB ACTION PROJECT
London
Student Consultant
01.2016 - 08.2016
Job overview
Worked with a paying client within the travel and tourism industry, to construct a B2C business model for the business
Carried out a survey on the prospective target segments and analyzed survey findings.
Designed the overall business strategy and implementation
Authored detailed work plans to meet business priorities and deadlines.
Organized and analyzed primary and secondary research to understand industry, market and company trends.
PWC PITCH CHALLENGE, PWC
London
Student Consultant
01.2016 - 01.2016
Job overview
Took part in a three-day pitch challenge with PwC in
London working with a team of six other students.
Worked on a business case for one day, and presented our business proposal at the PWC London HQ the following day.
Used critical thinking to break down problems, evaluate solutions and make decisions.
STOPMYCRAVING LTD
London
Business Analyst Intern
01.2016 - 07.2016
Job overview
Worked with the founder of the StopMyCraving mobile application that enables users eat healthier & find healthier alternatives
Planned and organized the startup launch event in
London for 100 delegates with a team of 10 volunteers
Developed T-shirt designs for the launch event.
Constructed a database for the app including registering details of over 2,000 products and attaching them to 1,500 UK stores
Carried out business process development, market data analysis, competitor analysis & customer relations.
Analyzed market, technology and industry to keep current on trends.
Researched competitors to build report of rising trends in the alternative foods markets.
UGANDA REVENUE AUTHORITY
Kampala
Intern
01.2012 - 03.2012
Job overview
Attached to the Research and Planning division
Carried out market research aimed at improving overall tax compliance, distributing questionnaires to SMEs for evaluation of existing collection process.
Analyzed data collected from the field on SMEs evaluation of existing tax collection system for Tax Compliance Policy decisions.
Attended weekly workshops on how to improve/develop organizational business process.
Interacted with customers by phone, email or in-person to provide information.
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations to senior management.
Education
Hult International Business School
London, United Kingdom
Master of Science from International Business
05.2015 - 05.2016
University Overview
Dean's List Module D, 2016
Electives: Strategic Brand Management, Market Research and Data Analytics.
Uganda Christian University
Mukono, Uganda
Bachelor of Arts from Economics And Management
09.2010 - 10.2014
University Overview
Second class upper division (with honors)
Major: International Trade
Skills
Microsoft Office
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Accomplishments
A Major part of the team that successfully transitioned BVN Enrolment from In-branch (Banking Halls) to Agent Locations.
Contributed to the deployment of the CBN ABMS portal (URD & UAT)
Agent and Merchant Support (National Service) at Ghana Interbank Payment and Settlement Systems Ltd.Agent and Merchant Support (National Service) at Ghana Interbank Payment and Settlement Systems Ltd.
Operations Technology Officer, Team Lead at Ghana Interbank Payment and Settlement Systems LimitedOperations Technology Officer, Team Lead at Ghana Interbank Payment and Settlement Systems Limited