Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Hi, I’m

Geoffrey Chukwunenye

Ag Head Digital Financial Services @ NIBSS Plc
Lagos
Geoffrey Chukwunenye

Summary

Key Account Manger, Payment Enthusiast, Serial Problem Solver.

Overview

6
years of professional experience
5
years of post-secondary education
1
Language

Work History

NIGERIA INTERBANK SETTLEMENT SYSTEMS PLC

Ag. Head Digital Financial Services
06.2018 - Current

Job overview

  • Platform Support: Providing platform support to the Financial Institution users on the Agency Banking Portal and BVN Enrollment Application.
  • Joint Venture Industry Projects: Manage the development of the Agency Banking Portal, BVN Enrolment App from concept, development, testing, integration, and launch to Deposit money banks, Super-Agents and Mobile Money Operators. Eg, the Android based BVN Enrolment SDK solution. Other JV projects with the CBN and Public Sector.
  • Training: Continuous training and Support DFS Agents for BVN enrolment activities on regulatory requirements and Enrollment Infrastructure usage
  • Client Relationship Management & Onboarding: Client Management of BVN Enrolling Institutions nationwide and onboarding of newly licensed Institutions for BVN Enrolment.
  • Fraud monitoring at BVN Enrolling Agent locations.
  • Financial Inclusion and BVN Enrolment Advocacy: Member of the National Financial Inclusion Working Groups, attending Industry Fora and Events
  • Digital Financial Services Innovation & Research
  • Collaboration with SANEF Ltd for Institution onboarding into SANEF Ecosystem in relation to BVN Enrolment.
  • OFI sales/Key Account Management.

Oluyole Extension Estate High School
Ibadan

NYSC - Commerce Teacher
04.2017 - 03.2018

Job overview

  • Taught Senior Secondary class 2 commerce; including Midterm & Exam grading.
  • Education Community development group.
  • Evaluated student assignments and projects with corrective comments to guide reasoning skills.

HIREFREEHANDS
Lagos

Business Development Analyst
10.2016 - 04.2017

Job overview

  • Worked with a tech start up in Lagos, Hirefreehands (Now Propel), an online marketplace where freelancers providing digital and domestic services and paying clients meet.
  • Sales- Drive offline sales leads that ends posted and approved jobs on Hirefreehands, Identify & engage in offline activations that would create mass leads for Hirefreehands.
  • Operations- Observe/review business processes and propose more effective models/workflow processes.
  • Strategy- Propose new strategies to improve Hirefreehands as a business.
  • Software- Scrutinize & suggest upgrades to the Hirefreehands site where necessary.
  • Research- Monitor competitors [Local & International] for best practices, conduct focus-group sessions/telephone interviews to gather relevant data to improve Hirefreehands.
  • CRM - Customer/client relationship management.
  • Project management – Oversee smooth transition of business process, from ensuring clients receives bids from suitable freelancers to seeing out job completion by selected freelancers.
  • Help identify new business opportunities to generate high-value leads and potential customers in target markets
  • Produced detailed and relevant reports for use in making business decisions.

MIB ACTION PROJECT
London

Student Consultant
01.2016 - 08.2016

Job overview

  • Worked with a paying client within the travel and tourism industry, to construct a B2C business model for the business
  • Carried out a survey on the prospective target segments and analyzed survey findings.
  • Designed the overall business strategy and implementation
  • Authored detailed work plans to meet business priorities and deadlines.
  • Organized and analyzed primary and secondary research to understand industry, market and company trends.

PWC PITCH CHALLENGE, PWC
London

Student Consultant
01.2016 - 01.2016

Job overview

  • Took part in a three-day pitch challenge with PwC in
  • London working with a team of six other students.
  • Worked on a business case for one day, and presented our business proposal at the PWC London HQ the following day.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

STOPMYCRAVING LTD
London

Business Analyst Intern
01.2016 - 07.2016

Job overview

  • Worked with the founder of the StopMyCraving mobile application that enables users eat healthier & find healthier alternatives
  • Planned and organized the startup launch event in
  • London for 100 delegates with a team of 10 volunteers
  • Developed T-shirt designs for the launch event.
  • Constructed a database for the app including registering details of over 2,000 products and attaching them to 1,500 UK stores
  • Carried out business process development, market data analysis, competitor analysis & customer relations.
  • Market research: Conducted focus groups, constructed surveys, analyzed findings & and presented recommendations
  • Analyzed market, technology and industry to keep current on trends.
  • Researched competitors to build report of rising trends in the alternative foods markets.

UGANDA REVENUE AUTHORITY
Kampala

Intern
01.2012 - 03.2012

Job overview

  • Attached to the Research and Planning division
  • Carried out market research aimed at improving overall tax compliance, distributing questionnaires to SMEs for evaluation of existing collection process.
  • Analyzed data collected from the field on SMEs evaluation of existing tax collection system for Tax Compliance Policy decisions.
  • Attended weekly workshops on how to improve/develop organizational business process.
  • Interacted with customers by phone, email or in-person to provide information.
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations to senior management.

Education

Hult International Business School
London, United Kingdom

Master of Science from International Business
05.2015 - 05.2016

University Overview

  • Dean's List Module D, 2016
  • Electives: Strategic Brand Management, Market Research and Data Analytics.

Uganda Christian University
Mukono, Uganda

Bachelor of Arts from Economics And Management
09.2010 - 10.2014

University Overview

Second class upper division (with honors)

Major: International Trade

Skills

    Microsoft Office

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Accomplishments

  • A Major part of the team that successfully transitioned BVN Enrolment from In-branch (Banking Halls) to Agent Locations.
  • Contributed to the deployment of the CBN ABMS portal (URD & UAT)

Hobbies

Music, Travelling, Video games, Watching Football

Timeline

Ag. Head Digital Financial Services

NIGERIA INTERBANK SETTLEMENT SYSTEMS PLC
06.2018 - Current

NYSC - Commerce Teacher

Oluyole Extension Estate High School
04.2017 - 03.2018

Business Development Analyst

HIREFREEHANDS
10.2016 - 04.2017

Student Consultant

MIB ACTION PROJECT
01.2016 - 08.2016

Student Consultant

PWC PITCH CHALLENGE, PWC
01.2016 - 01.2016

Business Analyst Intern

STOPMYCRAVING LTD
01.2016 - 07.2016

Hult International Business School

Master of Science from International Business
05.2015 - 05.2016

Intern

UGANDA REVENUE AUTHORITY
01.2012 - 03.2012

Uganda Christian University

Bachelor of Arts from Economics And Management
09.2010 - 10.2014
Geoffrey ChukwunenyeAg Head Digital Financial Services @ NIBSS Plc