GBOLAHAN OLUBODE ROLAND
Surulere,Nigeria
Summary
Accomplished professional specializing in international travel management and corporate travel solutions. Proficient in GDS systems including Amadeus, Sabre, and Galileo, with strong skills in visa processing and customer relationship management. Proven success in business development and sales, complemented by leadership abilities and expertise in Microsoft Office. Committed to enhancing client satisfaction through effective negotiation and strategic planning.
Dedicated professional with keen ability to build relationships and passion for travel. Demonstrates excellent communication and problem-solving skills, ensuring smooth and personalized travel experiences. Committed to providing exceptional service that inspires customer loyalty and satisfaction.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work history
Senior Travel Consultant / Affiliate Manager
Diamonds and Pearls Travels Limited
Lagos, Lekki
2021.05 - Current
- Manage end-to-end international travel arrangements for business travellers and teams.
- Process visa applications and coordinate embassy compliance checks throughout submission steps.
- Design customised itineraries with schedules, transport links, and booking references.
- Manage affiliate partnerships and maintain corporate account service requests.
- Train junior consultants through structured guidance, checklists, and side-by-side reviews.
- Exceed sales and service targets through consistent follow-ups and accurate updates.
- Contribute to award-winning agency performance by supporting daily client delivery.
Intern
TD TRAVEL AND LOGISTICS
LAGOS, IKEJA
2017.03 - 2019.04
- Learn aviation fundamentals to support accurate travel guidance daily.
- Process client travel requests using approved booking procedures and details checks.
- Provide daily sales reports to support team follow-up and planning.
- Deliver a consistently wonderful client experience through responsive service.
- Enroll in Amadeus, Sabre, and Galileo classes to achieve certification.
Education
B.Sc. - Environmental Science and Toxicology
National Open University of Nigeria
Skills
- International travel management
- Visa processing
- GDS expertise (Amadeus, Sabre, Galileo)
- Corporate travel solutions
- Business development strategies
- Customer relationship management
- Sales and negotiation skills
- Leadership abilities
- Microsoft Office proficiency
Certification
- IATA Foundation in Tourism and Hospitality
- Amadeus Certification
- Galileo Certification
- Inspire London College
LANGUAGES
English (Fluent)
Yoruba (Native)
Accomplishments
- Promoted to Senior Travel Consultant.
- Contributed to Best Travel Agency of the Year award.
- Consistently exceeded performance targets.
Affiliations
- Traveling, Football and Video Games
Timeline
Senior Travel Consultant / Affiliate Manager
Diamonds and Pearls Travels Limited
2021.05 - Current
Intern
TD TRAVEL AND LOGISTICS
2017.03 - 2019.04
B.Sc. - Environmental Science and Toxicology
National Open University of Nigeria