Garba Suleman
32 Digbori Street Off Esisy Lay Out Warri Delta State
Summary
Dedicated driver with a clean record and exceptional customer service skills, previously at Whassan Nigeria Limited. Achieved timely deliveries through effective route planning and time management, enhancing customer satisfaction. Proficient in vehicle maintenance and safety protocols, fostering a culture of compliance and reliability in transportation services.
Overview
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1
Certification
Work History
Driver
Whassan Nigeria Limited
- Operated delivery vehicles efficiently to ensure timely transportation of goods.
- Adhered to safety regulations and protocols during vehicle operation and loading processes.
- Conducted routine vehicle inspections to maintain operational readiness and compliance standards.
- Assisted in planning optimal delivery routes to enhance efficiency and reduce delays.
- Communicated effectively with logistics personnel to coordinate pick-up and drop-off schedules.
- Maintained accurate records of deliveries, ensuring accountability and traceability for all shipments.
- Developed familiarity with local traffic laws and regulations to enhance safe driving practices.
- Trained new drivers on company policies, safety procedures, and route navigation techniques.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Enhanced team morale by providing support and assistance during peak delivery periods.
- Reduced delivery times with careful planning and route optimization.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Drove safely in various weather and road conditions to avoid accidents.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Improved route efficiency, leading to reduction in average delivery times.
- Improved fuel efficiency by implementing strategic driving routes and practices.
- Maintained clean and organized vehicle, enhancing professional image of company.
Skills
Time management
Timeline
Driver
Whassan Nigeria Limited
Certification
driving