Timeline
Work History
Overview
Education
Skills
Summary
Generic
Ganiu Alani Ogunbona

Ganiu Alani Ogunbona

Marketing
Abeokuta,Ogun State

Timeline

Sales Manager

ALLAN-TECH COMMUNICATIONS
02.2020 - Current

Bachelor of Arts - Business Administrations

Crescent University B.S.C (Business Administration
11.2015 - 07.2020

Customer Service Representative

PROMOTOWER COMMUNICATIONS LIMITED
08.2015 - 01.2020

High School Diploma -

Ebenezer Grammar School, Abeokuta, Ogun State
09.2004 - 11.2010

Work History

Sales Manager

ALLAN-TECH COMMUNICATIONS
Abeokuta, Ogun State
02.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Customer Service Representative

PROMOTOWER COMMUNICATIONS LIMITED
Abeokuta, Ogun State
08.2015 - 01.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Overview

8
8
years of professional experience
11
11
years of post-secondary education

Education

High School Diploma -

Ebenezer Grammar School, Abeokuta, Ogun State
OGUN STATE
09.2004 - 11.2010

Bachelor of Arts - Business Administrations

Crescent University B.S.C (Business Administration
ABEOKUTA
11.2015 - 07.2020

Skills

  • Sales Expertise
  • Time Management
  • Product Knowledge
  • Market and Competitive Analysis
  • Market Intelligence

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

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Ganiu Alani OgunbonaMarketing