MS Office Competent
Gabriel Babalola
Sales Executive
17, Oloto Street Ebute-metta,,Lagos
Summary
High-achieving product manager offering years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents.
Overview
2
2
Languages
18
18
years of post-secondary education
7
7
years of professional experience
Work History
Product Manager
TD Africa Distribution limited.
Victoria Island, Lagos State
12.2019 - Current
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Increased sales by analyzing products that needs urgent attention boosting sales turnover.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Supported marketing teams, creating, deploying and optimizing campaigns for clients.
- Boosted customer base penetration 20% by devising creative promotional approaches.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Outbound Supervisor
TD Africa Distribution limited.
Gbagada, Lagos
04.2017 - 12.2019
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with warehouse team to ensure no shortage or overage occurred.
Warehouse Officer
TD Africa Distribution limited.
Gbagada, Lagos
11.2015 - 03.2017
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Promoted warehouse safety by reporting or resolving safety hazards.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved over 10 problems daily, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bank Teller
Guaranty Trust Bank.
Obalande, Lagos
11.2012 - 12.2013
- Educated customers on use of banking website and mobile apps.
- Removed mutilated currency from circulation.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Maintained friendly and professional customer interactions.
Personal Assistant
Yaba L.C.D.A
Adekunle-Yaba, Lagos
11.2010 - 02.2011
- Worked with clients to effectively plan and coordinate logistics for special projects and events.
- Took notes and dictation at meetings.
- Handled over 30 customer request per day, handled bills and invoices and completed appropriate actions.
- Created and managed office systems to efficiently deal with documentation.
Education
Master of Science - Marketing And Sales
Rome Business School
Lagos, Nigeria 03.2020 - Current
Office Technology And Management
Yaba College of Technology
Lagos, Nigeria 11.2014 - 10.2016
Office Technology And Management
Yaba College of Technology
Lagos, Nigeria 03.2010 - 10.2012
Secondary School Certificate Examination
Victory High School.
Ikeja, Lagos. 09.2003 - 09.2009
Primary School Education.
Junior Strides Academy
Ebute-Metta, Lagos. 09.1996 - 08.2002
Skills
Teamwork
Verbal and written communication
MS Office
Supervision
Business Development
Software
Dynamics 365 for Finance and Operations
Interests
Sport
Music
Child care
Timeline
Master of Science - Marketing And Sales
Rome Business School
03.2020 - Current
Product Manager
TD Africa Distribution limited.
12.2019 - Current
Outbound Supervisor
TD Africa Distribution limited.
04.2017 - 12.2019
Warehouse Officer
TD Africa Distribution limited.
11.2015 - 03.2017
Office Technology And Management
Yaba College of Technology
11.2014 - 10.2016
Bank Teller
Guaranty Trust Bank.
11.2012 - 12.2013
Personal Assistant
Yaba L.C.D.A
11.2010 - 02.2011
Office Technology And Management
Yaba College of Technology
03.2010 - 10.2012
Secondary School Certificate Examination
Victory High School.
09.2003 - 09.2009
Primary School Education.
Junior Strides Academy
09.1996 - 08.2002