FUNSHO JOSEPH OGUNGBILE
7, Obafalabi Street, Ojodu-Berger, Ikeja
Summary
Dynamic and results-oriented professional with extensive experience in sales and technical roles, notably at Miragelite System Nigeria Limited. Excelled in customer relationship management and technical communication, achieving a 95% satisfaction rate. Demonstrated prowess in pricing negotiation and sales strategy execution, driving significant growth and efficiency improvements. Skilled in Microsoft Office and adept at problem-solving, showcasing a blend of analytical and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Sales Associate
Miragelite System Nigeria Limited
Lagos
03.2024 - Current
- Consistently placed customer service at highest priority, and on average received 95% satisfaction rate on customer feedback survey
- Established, maintained, and improved relations with top 20 company clients, adding 20% of annual growth to the company sales portfolio
- Stocked, inventoried, and organized items with accuracy and efficiency, often completing task 15% faster than fellow associates
- Achieved an average of 140% of sales goals over a period of 6 months
- Strategically placed merchandise throughout the store to maximize customer purchases
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customer’s needs and provide assistance and information on product features
Technical Sales/Procurement & Projects
Samdus Oil Gas Limited
Lagos
01.2011 - 02.2021
- Establishing the technical needs of the customer and suggesting appropriate products
- Explaining complex technical information to customers in a way that is easily understandable
- Following up with customers and resolving any issues that may arise
- Keeping customers informed about new technological products
- Compiling proposals and reports related to technical products
- Ensuring that sales targets are consistently met
- Reporting to management about sales made
- Updating records of customer communications and contact information
- Developing procurement strategies that are inventive and cost-effective
- Sourcing and engaging reliable suppliers and vendors
- Negotiating with suppliers and vendors to secure advantageous terms
- Reviewing existing contracts with suppliers and vendors to ensure ongoing feasibility
- Building and maintaining long-term relationships with vendors and suppliers
- Approving purchase orders and organizing and confirming delivery of goods and services
- Performing risk assessments on potential contracts and agreements
- Controlling the procurement budget and promoting a culture of long-term saving on procurement costs
- Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods
- Equipment Installation and Inspection
- Preparing procurement reports
Sales Officer
LHD Distributions Limited
Lagos
01.2008 - 12.2010
- Developing in-depth knowledge of company products
- Calling potential customers to explain company products and encourage purchases
- Receiving purchase order, preparing sales invoice and ensuring delivery of company products to customers
- Developing and sustaining long-lasting relationships with customers
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints
- Answering customers’ questions and escalating complex issues to the relevant departments as needed
- Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options
- Analyzing competitors’ products to determine product features, benefits, shortfalls, and market success
- Collaborating with the marketing department to ensure that the company is reaching its target audience
Field Operation
Flow power Nigeria Limited
Lagos
01.2005 - 12.2007
- Preparation of Bill of quantities
- Supervision of electrical installation on site
- Installation of electrical wiring (conduit wiring & piping)
- Analyzing electrical drawings for installation
- Installation and connection of load cable from the panel to the (D.B.S) distribution board system
- Termination of load cable from the (D.B) Distribution board and fixing of knock-out boxes
Education
Master of Business Administration - Management Information System
Ladoke Akintola University of Technology
Ogbomoso, Nigeria04.2023
Trade Test Certificate of Competence - Trade Test In the Trade of Electrical Installation Work
Federal Ministry of Labour and Employment
Lagos, Nigeria08.2022
Postgraduate Diploma - Management
Ladoke Akintola University of Technology
Ogbomoso, Nigeria11.2020
Higher National Diploma (HND) - Electrical Electronics Engineering
Osun State Polytechnic, Iree
Iree, Osun State, Nigeria07.2009
National Diploma (ND) - Electrical Electronics Engineering
Federal Polytechnic, Offa
Offa, Kwara State, Nigeria09.2005
Skills
- Technical support and issue resolution
- Technical Communication Skills
- Ability to follow instructions and handle client inquiries
- Excellent verbal and written communication skills
- Analytical and problem-solving abilities
- Experienced with Microsoft Office Tools
- Pricing and contract negotiation
- Sales strategy development and execution
- Customer relationship management
- Communication and interpersonal skills
- Product knowledge and expertise
- Time management and organization
- Trade show and industry event participation
- Team collaboration and cross-functional coordination
- Adaptability and resilience
- Cold calling and networking
- Market research and competitive analysis
- Follow up on customer orders and inquiries
- Computer Literacy
Hobbies and Interests
- Football
- Reading
- Researching
- Meeting people
Timeline
Sales Associate
Miragelite System Nigeria Limited
03.2024 - Current
Technical Sales/Procurement & Projects
Samdus Oil Gas Limited
01.2011 - 02.2021
Sales Officer
LHD Distributions Limited
01.2008 - 12.2010
Field Operation
Flow power Nigeria Limited
01.2005 - 12.2007
Master of Business Administration - Management Information System
Ladoke Akintola University of Technology
Trade Test Certificate of Competence - Trade Test In the Trade of Electrical Installation Work
Federal Ministry of Labour and Employment
Postgraduate Diploma - Management
Ladoke Akintola University of Technology
Higher National Diploma (HND) - Electrical Electronics Engineering
Osun State Polytechnic, Iree
National Diploma (ND) - Electrical Electronics Engineering
Federal Polytechnic, Offa
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