Funsho Samuel Olalekan
Lagos,LA
Summary
A vibrant and value-creating individual with sound work ethics, poised to support business operations while building a sustainable career. I have proven experience in Driving, Project Supervision, Mast Installation, Customer servicing in the Technology and Financial Service Industry.
Overview
16
16
years of professional experience
Work History
Automobile Driver
01.2009 - Current
- Engage in automobile driving inter and intra-states
- Possess good road network and route navigation
- Understands major traffic rules and road signs
- Possess good vehicle maintenance skills
Agent Supervisor
Palmpay Limited
01.2022 - 03.2023
- Sourcing for potential Agent and introducing the product to them
- Attending to Agent Compliant and providing necessary solution promptly
- Managing the Agent on a day to day basis
Customer service
Dover Credit Limited
08.2021 - 02.2022
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Cross-trained and provide back up for customers service managers
- Implement and develop customer service training processes
- Respond to customers request for products, services and company information
- Answer customer telephone calls promptly to avoid on-hold wait times
- Develop highly empathic client relationships and earned reputation for exceeding service standard goals
Project Supervisor (Freelance)
02.2021 - 09.2021
- Coordinate building project from start to commissioning phase
- Efficient procurement of building materials and effective supervision of workers
Network Installer (Contract/Freelance)
Huawei Technology
01.2019 - 12.2019
- Handle Installation of network Antennas on various mast across Nigeria
- Involve in facility maintenance and supervision
- Inspect materials to assess compliance with quality standards and establish tolerance
- Took part in a company-offered training session to improve skills and knowledge
Subject Teacher (NYSC)
Government Technical College, Nkpor, Anambra
04.2016 - 04.2017
Team Lead
Tubees Catering Services
02.2010 - 10.2010
- Led a team of 10 to provide meal services for various financial institutions amongst which are Zenith bank, sky bank branches around Adeola Odeku axis
- Conduct research to analyze customers behavior, preference and purchasing habits
- Completed in-depth reviews of market conditions and customer preference for products
- Track various product sales and costs by analyzing and entering sales, business data and expense
- Develop campaign and specific marketing strategies for clients
- Increase business growth outcomes by efficiently collaborating with sales, service and financial department
Education
B.Ed. - Christian Religious Studies
Tai Solarin University of Education
01.2011 - 1 2015
Senior Secondary Certificate - undefined
Most High Secondary School
01.2003 - 1 2009
First School leaving Certificate - undefined
Omobola Nur/Pry School
Abule Egba, Lagos 01.1996 - 1 2002
Skills
Automobile Driving
Project Supervision
Customer Servicing
Basic use of Ms Office Suites – Excel and Word
Administrative skills
Interpersonal skills
Problem Solving
Supervisory skills
Personable Character
Strong work ethics
Pro-active
Can-do attitude
Personal Information
- Date of Birth: 05/18/92
- Gender: Male
Timeline
Agent Supervisor
Palmpay Limited
01.2022 - 03.2023
Customer service
Dover Credit Limited
08.2021 - 02.2022
Project Supervisor (Freelance)
02.2021 - 09.2021
Network Installer (Contract/Freelance)
Huawei Technology
01.2019 - 12.2019
Subject Teacher (NYSC)
Government Technical College, Nkpor, Anambra
04.2016 - 04.2017
B.Ed. - Christian Religious Studies
Tai Solarin University of Education
01.2011 - 1 2015
Team Lead
Tubees Catering Services
02.2010 - 10.2010
Automobile Driver
01.2009 - Current
Senior Secondary Certificate - undefined
Most High Secondary School
01.2003 - 1 2009
First School leaving Certificate - undefined
Omobola Nur/Pry School
01.1996 - 1 2002