FREDRICK IBE
Enugu,Enugu State
Summary
Dynamic sales professional with a proven track record in achieving targets through persuasive presentation skills and effective market research. Demonstrates exceptional sales proficiency and technical sales support, ensuring timely client follow-up and fostering strong interpersonal relationships. Adept at navigating multicultural environments, leveraging MS Excel proficiency to drive data-driven decisions. Committed to continuous growth in the field of sales, aiming to enhance strategic market positioning.
Overview
2027
2027
years of professional experience
16
16
years of post-secondary education
Work history
HNI Representative
Airtel Nigeria
- Managing and marketing to (HNI), serve as personal customer service to HNI (high net worth individual)
- Rendering services and product support to HNI
IT Support Agent
Airtel Nigeria
- A software support and maintenance to all software related issues as well as mobile app development ANDRIOD PLATFORM IN FOCUS.
IT Support
Jetlink Limited
- software support and maintenance for all software related issues, KYC software Maintenance personnel.
IT support cordinator
Fortknox Nig
Enugu, Enugu State
2025.11 - Current
- Worked closely with management to implement company policies efficiently.
- Implemented training modules to improve employee skills and performance.
- Coordinated multiple support projects to enhance operational efficiency.
- Resolved conflicts among team members, fostering harmonious working relationship.
- Streamlined resource allocation, optimising use of available resources.
- Monitored performance metrics, ensuring consistent quality of service delivery.
- Coached new hires on company procedures, facilitating quicker onboarding process.
- Managed team meetings for better communication and project alignment.
Education
B.Sc - Economics
Enugu State University of Science And Technology
Enugu 2001.01 - 2005.01
Economics
College of Immaculate Conception, Senior Secondary School
Enugu 1993.01 - 1999.01
First School Leaving Certificate
Choice Primary School
Akwa Ibom 1986.01 - 1992.01
Skills
- Self-motivated sales professional
- Persuasive presentation skills
- Market research expertise
- Sales proficiency
- Technical sales support
- Timely client follow-up
- Target achievement focus
- MS Excel proficiency
- Verbal communication skills
- Interpersonal effectiveness
- Multicultural sensitivity
REFERENCES
Available on request.
HOBBIES
Reading, Software programming, Soccer, Basketball
Affiliations
- BASKETBALL,GAME DEVELOPMENT
Timeline
IT support cordinator
Fortknox Nig
2025.11 - Current
B.Sc - Economics
Enugu State University of Science And Technology
2001.01 - 2005.01
Economics
College of Immaculate Conception, Senior Secondary School
1993.01 - 1999.01
First School Leaving Certificate
Choice Primary School
1986.01 - 1992.01
IT Support Agent
Airtel Nigeria
HNI Representative
Airtel Nigeria
IT Support
Jetlink Limited