Summary
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Franklin Ezeh

Abuja,FCT

Summary

Responsible Pharmacy Intern with experience providing helpful customer assistance in fast-paced pharmacy settings. Well-organised and flexible for responsive team support. Works with due care and precision to deliver safe, quality services.

Work history

Pharmacy intern

PharmXtra pharmacy
Lagos
2024 - 2024
  • Managed stock levels for optimal inventory control.
  • Worked under supervision of senior pharmacist, learning industry best practices.
  • Ensured accurate dispensing of medications, reducing potential risks.
  • Supported in creating public health awareness programs, spreading information about various health issues.
  • Enhanced knowledge of pharmaceutical practices through continuous professional development.
  • Checked prescriptions for accuracy, ensuring safe dispensing of medication to patients.
  • Worked under supervision of licensed pharmacist by shadowing, asking questions and responding to feedback.
  • Assisted pharmacy staff in preparing medications and filling orders.
  • Maintained confidential patient records in line with data protection laws.
  • Recorded completed tasks using established practices.
  • Worked under guidance of pharmacist to prepare compounds and dispense medications.
  • Dispensed medication accurately against customer prescriptions.
  • Answered questions and helped pharmacy customers locate desired items.
  • Stored drugs in line with temperature and security requirements.
  • Educated patients in monitoring and maintaining good health.
  • Cleaned equipment and containers between use to avoid cross-contamination.

Sales representative

CEE Fidelity ltd
Lagos
  • Collaborated with marketing department for effective promotional campaigns.
  • Educated customers about product features and benefits, driving informed purchasing decisions.
  • Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
  • Strengthened brand reputation with impeccable professionalism and integrity.
  • Educated buyers on the use of medical devices purchased
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Resolved customer concerns promptly to maintain satisfaction.
  • Collected and processed payments.
  • Responded to telephone and in-person requests for information.
  • Presented latest merchandise to prospective buyers.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Communicated with potential and existing customers in-person, over telephone and via webchat.
  • Maintained quality assurance standards for all products and services.

Sales representative

Cosfrank ltd
Lagos
  • Educated customers about product features and benefits, driving informed purchasing decisions.
  • Identified potential leads, resulting in improved sales performance.
  • Participated in team-building activities, promoting a harmonious work environment.
  • Tailored pitches according to individual consumer preferences to increase conversion rates.
  • Maintained thorough records of all sales activities to ensure transparency.
  • Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
  • Built lasting relationships with clients through customer service interactions.
  • Collected and processed payments.
  • Reached out to prospective customers and warm leads to establish friendly, professional relationships.
  • Placed customer orders, providing guidance on product delivery timeframes.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.
  • Maintained quality assurance standards for all products and services.
  • Improved new business using targeted door-to-door selling.

Education

Masters of pharmacy - Pharmacy

Ivano-Frankivsk National Medical University
Ukraine
/2019 - /2024

A-Levels - Sciences

Madonna International College
Nigeria

Pharmacy refresher programme - Pharmacy

Bayero University
Kano, Kano State
/2025 - /2025

Skills

  • Time management efficiency
  • Ability to handle objections
  • Active listening skills
  • Networking aptitude
  • Presentation excellence
  • Customer satisfaction focus
  • Price structuring
  • Customer relations
  • Customer Service
  • Product knowledge
  • Medical device sales
  • Client service
  • Product and service knowledge
  • Confidentiality assurance
  • Medicine dispensation
  • Pharmacy law and ethics
  • Prescription filling
  • Drug inventory maintenance
  • Patient consultation
  • Pharmaceutical research
  • Emergency First Aid
  • Patient records management
  • GMP practices
  • Good Communication skills
  • Dosage calculation


Languages

English
Proficient (C2)

Affiliations

  • football, basketball, video games, music

Timeline

Pharmacy intern

PharmXtra pharmacy
2024 - 2024

Sales representative

CEE Fidelity ltd

Sales representative

Cosfrank ltd

Masters of pharmacy - Pharmacy

Ivano-Frankivsk National Medical University
/2019 - /2024

A-Levels - Sciences

Madonna International College

Pharmacy refresher programme - Pharmacy

Bayero University
/2025 - /2025
Franklin Ezeh