Frank Amatu
Lagos
Summary
Experienced Network Engineer with a strong background in IT security protocols, vendor relations, and technical leadership. Adept at network configuration and computer hardware maintenance and repair, with a good knowledge of Microwave radio operations and GPON protocol. Proficient in MS Office applications and skilled in the change management process, aiming to leverage expertise to drive technological advancements and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OPERATIONS SUPPORT ENGINEER
EQUINIX
Lagos
03.2024 - Current
- Performed risk assessments on new initiatives, mitigating potential issues early on.
- Optimised hardware performance through routine checks and upgrades.
- Streamlined operational processes to increase productivity.
- Ensured smooth operations by providing technical support to the team.
- Designed systems that enhanced overall operational efficiency.
- Provided round-the-clock support during critical project phases.
FIELD SUPPORT ENGINEER
MAINONE CABLE COMPANY
Lagos
04.2023 - 02.2024
- Providing on-site support and giving accurate reports of site operations and activities.
- Supervision and coordination of vendor's activities and operation while ensuring company standard is maintained
- Carrying out corrective and preventive maintenance as at when due.
- Troubleshooting and resolution of network outages within MTTR and accurately reporting RCA.
- Upgraded firmware on various devices for enhanced features.
FIELD SUPPORT ENGINEER
BACKBONE CONNECTIVITY NETWORK
Abuja
06.2022 - 03.2023
- Responsible for the implementation and support of core network, transmission and GPON access network.
- Fostered customer satisfaction with prompt troubleshooting and issue resolution.
- Responsible for quality check of purchased Fiber Optic Cable using Fusion Splicing Machine and OTDR
- Responsible for Supervision and Management of last mile Service delivery.
NETWORK ENGINEER
VOIX NETWORKS LTD
Abuja
10.2020 - 09.2021
- Configuration/Installation of Routers, IP phones, switches and access point devices
- Deployment, maintenance and integration of fibre links.
- Monitoring and reporting of customers internet traffic with the use of PRTG Monitoring tool.
- Optimised network performance by troubleshooting and resolving complex technical issues.
NOC ENGINEER
GALAXY BACKBONE NIGERIA
11.2019 - 10.2020
- Monitoring and reporting network operations with Cacti
- Troubleshooting and resolving Vsat network issues
- Weekly graph report on network utilization.
- Implemented software updates for enhanced system security.
IT TECHNICIAN
NEWS AGENCY OF NIGERIA
Abuja
09.2015 - 10.2016
- Carrying out routine configuration, maintenance and installation of I.T solutions such as updating software, operating system.
- Weekly graph report on network operation.
- Implemented new software systems smoothly without hampering productivity levels..
- Tracked computer system and network performance to identify root causes of issues.
Education
Higher National Diploma - Electrical And Electronic Engineering (Telecom)
Federal Polytechnic Nekede
Owerri10.2018
National Diploma - Computer Engineering
Federal Polytechnic Nekede
Owerri10.2015
WAEC Certificate -
Anglican Comprehensive Secondary School Kubwa.
Abuja06.2012
First School Leaving Certificate -
Solid Foundation Kiddies College Kubwa.
Abuja06.2006
Skills
- IT security protocols
- Vendor relations
- Technical leadership
- Network configuration
- Good knowledge of Microwave radio operations
- Computer hardware maintenance and repair
- Proficient in MS-Offices
- Change control process
- Good knowledge of GPON protocol and OTDR devices
Certification
- ISC2 Certified in Cybersecurity
- Google Digital Skill for Africa 2020
- Project Management Professional 2020
- Health Safety and Environment Management (HSE level 1&2), 2020
Affiliations
- Soccer.
- Researching.
References
References available upon request.
Timeline
OPERATIONS SUPPORT ENGINEER
EQUINIX
03.2024 - Current
FIELD SUPPORT ENGINEER
MAINONE CABLE COMPANY
04.2023 - 02.2024
FIELD SUPPORT ENGINEER
BACKBONE CONNECTIVITY NETWORK
06.2022 - 03.2023
NETWORK ENGINEER
VOIX NETWORKS LTD
10.2020 - 09.2021
NOC ENGINEER
GALAXY BACKBONE NIGERIA
11.2019 - 10.2020
IT TECHNICIAN
NEWS AGENCY OF NIGERIA
09.2015 - 10.2016
Higher National Diploma - Electrical And Electronic Engineering (Telecom)
Federal Polytechnic Nekede
National Diploma - Computer Engineering
Federal Polytechnic Nekede
WAEC Certificate -
Anglican Comprehensive Secondary School Kubwa.
First School Leaving Certificate -
Solid Foundation Kiddies College Kubwa.
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