Francisca Chukwudumebi Cobham
Lekki,Nigeria
Summary
Experienced professional with strong managerial skills, people management, process implementation/ maintenance, and technical sales understanding. Adopting leadership by influence and mentorship.
Proficient in computer software such as Sage X3 and Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Demonstrates excellent communication and interpersonal skills, both oral and written. Adaptable to market changes with a proven ability to drive success in dynamic environments.
Customer-oriented, strategic-thinking and meticulous sales professional with over 8 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit. Multitasking and self-motivated leader with expertise on expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development. Effective at identifying customer needs to deliver solutions. .
Overview
5
5
years of post-secondary education
14
14
years of professional experience
Work history
Operations / Event/Business Development Manager
Sundry Food Limited
Lagos
01.2018 - Current
- Responsible for new and existing client relationship management, as well as operational crisis management and resolution.
- Debt recovery and management
- Costing and creation of new products, budgeting and providing cost effective solutions to ensure profit maximization.
- Staff management and motivation, overseeing staff by keeping track of their activities to ensure ease of operations.
- Liaising with suppliers to ensure supply is compliant with approved specification.
- Obtaining client feedback to ensure maximum satisfaction and brand loyalty.
- Study competition and market trends so as to provide timely and relevant solutions.
- Handle crisis real-time and effectively, minimizing impact on business operations.
- Fostered client relationships, leading to increased brand loyalty.
- Negotiate contracts with vendors to secure best possible terms.
- Streamlined processes to improve overall efficiency.
- Collaborated with stakeholders to align business goals and objectives.
- Identify market trends, resulting in enhanced product offerings.
Product Development Supervisor
Foodworth Nigeria
Lagos , Nigeria
01.2017 - 07.2018
- Recipe development, costing and raw material review and alternative
- Helped promote company culture that encourages top performance and high morale.
- Monitoring and enforcing of menu compliance.
- Ensuring all HACCP standards are maintained during production and after production
- Developed and managed detailed project schedule and work plan.
- Provided project updates consistently to various stakeholders about strategy, adjustments, and progress.
- Utilized industry best practices, techniques, and standards throughout entire recipe compliance process.
- Monitored progress and made adjustments as needed.
Client Relationship Executive
O.C.D Hotels
01.2012 - 01.2014
- Marketing and client management function
- Creating relaxation and recreation packages for hotel visitors and guest, etc.
- Keeping and updating of client data base.
- Collating and treating customer feedback.
- Identified growth opportunities, leading to business expansion.
Education
B.Sc - Economics (Education)
Ekiti state University
Ado-ekiti 07.2011 - 08.2016
Post Graduate Diploma - Business Administration
National Open University
Lagos01-2023
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Bamaka High School
Ipaja, Lagos stateDominican Nursery and Primary School
Mafoluku, LagosSkills
- Managerial Skills
- People and Process Management
- Computer Software
- Microsoft office suites (Word, Excel, PowerPoint, Outlook)
- Excellent Communication and Interpersonal Skills
- Oral and Written skills
- Technical sales understanding
- Adaptability to market changes
HOBBIES AND INTERESTS
Reading, Traveling, Sports, Information Technology
COURSES & TRAININGS ATTENDED
- HACCP Food safety Academy 2022
- Horecabb Mentors 2017
- Purple Training and Consulting: Emotional Intelligence 2017
- Purple Training and Consulting: The power of Habit 2017
- Purple Training and Consulting: Customer Service Skill 2017
CORE COMPETENCIES
- Effective Communication.
- Flexible and Responsive Leadership
- High Productivity.
- Time Management
- People Management
- Logical Reasoning.
- Effective Marketing
- Strategy Development
Affiliations
- Travelling
- Yoga
Timeline
Operations / Event/Business Development Manager
Sundry Food Limited
01.2018 - Current
Product Development Supervisor
Foodworth Nigeria
01.2017 - 07.2018
Client Relationship Executive
O.C.D Hotels
01.2012 - 01.2014
B.Sc - Economics (Education)
Ekiti state University
07.2011 - 08.2016
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Bamaka High School
Post Graduate Diploma - Business Administration
National Open University
Dominican Nursery and Primary School