FRANCIS IGWE
ABAKALIKI,Nigeria
Summary
Detail-oriented professional with expertise in social networking, search engine evaluation, and stock keeping. Demonstrates resilience under pressure and a strong sense of accountability in all tasks. Adept at leveraging analytical skills to optimize processes and deliver consistent results. Committed to contributing to organizational success through a proactive and adaptable approach.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work History
Cashier
Bet9ja Nigeria Sport Betting, Premier League Odds
Enugu, Nigeria
02.2017 - 11.2017
- Delivered outstanding customer care with proactive sales and listening skills.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Trained and mentored new cashiers and clerks in correct processes.
Store manager
felibro company(dealers on food flask)
Onitsha, Nigeria
05.2018 - 11.2018
- Implemented promotional displays to increase product visibility and sales.
- Assisted customers in locating products around the shop floor promptly.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
Social media labelling
Appen connect
Enugu, Enugu State
01.2023 - Current
- Identified value-add opportunities within current client campaigns to build satisfaction and loyalty.
- Monitored online conversation for potential crisis management.
- Established positive relationships with customers through online engagement.
- Compiled content for various communication channels.
- Analysed social media performance for strategic improvement.
Education
Bachelor of Science - Computer Science
Ebonyi State University Abakaliki
Abakaliki, Ebonyi State 11.2019 - 12.2023
WAEC -
New Layout Secondary school
Enugu, Enugu State 08.2010 - 06.2016
First School Leaving Certificate -
W.T.C Primary School Enugu
Enugu, Enugu State 08.2004 - 06.2010
Skills
- Social networking
- Search engine Evaluator
- Stock Keeping
- Resilience under pressure
- Accountability
Languages
English
Fluent
Affiliations
- Sports
- Researching
- Video game
- Music
Accomplishments
Director of Sports
References
References available upon request.
Timeline
Social media labelling
Appen connect
01.2023 - Current
Bachelor of Science - Computer Science
Ebonyi State University Abakaliki
11.2019 - 12.2023
Store manager
felibro company(dealers on food flask)
05.2018 - 11.2018
Cashier
Bet9ja Nigeria Sport Betting, Premier League Odds
02.2017 - 11.2017
WAEC -
New Layout Secondary school
08.2010 - 06.2016
First School Leaving Certificate -
W.T.C Primary School Enugu
08.2004 - 06.2010
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