FRANCIS IGWE
ABAKALIKI,Nigeria
Summary
Detail-oriented professional with expertise in social networking, search engine evaluation, and stock keeping. Demonstrates resilience under pressure and a strong sense of accountability in all tasks. Adept at leveraging analytical skills to optimize processes and deliver consistent results. Committed to contributing to organizational success through a proactive and adaptable approach.
Overview
8
8
years of professional experience
16
16
years of post-secondary education
Work history
Cashier
Bet9ja Nigeria Sport Betting, Premier League Odds
Enugu, Nigeria
2017.02 - 2017.11
- Delivered outstanding customer care with proactive sales and listening skills.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Trained and mentored new cashiers and clerks in correct processes.
Store manager
felibro company(dealers on food flask)
Onitsha, Nigeria
2018.05 - 2018.11
- Implemented promotional displays to increase product visibility and sales.
- Assisted customers in locating products around the shop floor promptly.
- Handled cash transactions accurately, minimising financial discrepancies at the till.
Social media labelling
Appen connect
Enugu, Enugu State
2023.01 - Current
- Identified value-add opportunities within current client campaigns to build satisfaction and loyalty.
- Monitored online conversation for potential crisis management.
- Established positive relationships with customers through online engagement.
- Compiled content for various communication channels.
- Analysed social media performance for strategic improvement.
Education
Bachelor of Science - Computer Science
Ebonyi State University Abakaliki
Abakaliki, Ebonyi State 2019.11 - 2023.12
WAEC -
New Layout Secondary school
Enugu, Enugu State 2010.08 - 2016.06
First School Leaving Certificate -
W.T.C Primary School Enugu
Enugu, Enugu State 2004.08 - 2010.06
Skills
- Social networking
- Search engine Evaluator
- Stock Keeping
- Resilience under pressure
- Accountability
Languages
English
Fluent
Affiliations
- Sports
- Researching
- Video game
- Music
Accomplishments
Director of Sports
References
References available upon request.
Timeline
Social media labelling
Appen connect
2023.01 - Current
Bachelor of Science - Computer Science
Ebonyi State University Abakaliki
2019.11 - 2023.12
Store manager
felibro company(dealers on food flask)
2018.05 - 2018.11
Cashier
Bet9ja Nigeria Sport Betting, Premier League Odds
2017.02 - 2017.11
WAEC -
New Layout Secondary school
2010.08 - 2016.06
First School Leaving Certificate -
W.T.C Primary School Enugu
2004.08 - 2010.06