FRANCIS CLIFFORD DALATU
Zaria,Kaduna State
Summary
To help in the realization of organization’s objectives and to contribute positively in the most effective manner, the growth and development of the organization, and to gain additional experience and knowledge necessary for personal advancement.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Research Intern
NOI POLL
07.2019 - 12.2023
- Completed research, compiled data, and assisted in timely reporting.
- Attended meetings and presentations to learn project details.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
- Collaborated with team members for successful completion of research projects on time and within budget.
- Maintained detailed records of experimental procedures, providing transparency and replicability of results upon request by supervisors or collaborators.
- Enabled faster data processing by automating routine analysis tasks with specialized software.
- Enhanced public understanding of research findings by contributing to creation of accessible summary reports and presentations.
- Aided in discovery of significant research outcomes by providing critical support in hypothesis testing and result interpretation.
- Recorded and analyzed data to produce reports of results.
Manager/Data Support Consultant
Visafone Communications Limited
10.2008 - 03.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Defined clear targets and objectives and communicated to other team members.
Trainee Software Developer
Quanteq Technology Services
01.2008 - 01.2008
- Tested and deployed scalable and highly available software products.
- Proofread technical documentation and user manuals.
- Brainstormed with engineering team to determine appropriate code testing processes.
- Worked with design teams and Senior Software Engineers to build customized software products for consumers.
- Tested new applications for usability and adherence to code plan.
- Analyzed source code to identify functionality issues.
- Worked closely with peers to identify issues and provide suitable resolutions.
- Partnered with team members to learn best practices in software design.
- Assisted in creating comprehensive technical documentation for project deliverables.
- Supported senior developers in troubleshooting complex issues, expediting resolution times.
- Participated in code reviews, ensuring adherence to established coding guidelines and practices.
- Contributed to the successful completion of projects through effective time management and prioritization skills.
- Implemented new features based on client feedback, enhancing overall user satisfaction.
- Maintained version control systems, ensuring efficient collaboration among team members and easy access to project files.
- Participated in regular meetings with stakeholders to provide updates on project progress, discuss potential risks, and gather valuable feedback.
- Collaborated effectively with cross-functional teams, facilitating seamless communication between departments during project phases.
- Expanded knowledge of programming languages by attending training sessions and workshops regularly.
- Boosted team productivity by collaborating closely with colleagues on project tasks.
- Fostered a continuous learning environment, staying up-to-date with emerging technologies and industry trends.
- Optimized application performance with thorough testing and debugging efforts.
- Streamlined development processes by automating repetitive tasks using scripting tools.
- Assisted in the creation of user manuals and training materials for clients after software implementation.
- Worked with developers to identify and remove software bugs.
- Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Physics and Mathematics Tutor
National Youth Service Corps
01.2007 - 01.2008
Transmission/Control Engineer Trainee
Nigerian Television Authority
05.2005 - 11.2005
Education
Post Graduate Diploma in Education (PGDE) - Education
12.2012
MSc - Telecommunication Engineering
In View
Postgraduate Diploma - Education
01.2012
Bachelor of Engineering Degree (B.ENG) - Elect/Elect Engineering
01.2006
2ND Class Upper Division Hon.
Secondary School Certificate - O’Level
01.1998
Skills
Teamwork and collaboration
Problem-solving
Research paper writing
Multitasking and organization
Analytical thinking
Time management
Report writing
Research support
Team interaction
Administrative support
Technical support
Microsoft Excel
Documentation and reporting
Problem-solving abilities
References
- Joshua, Gassy Saleh, Mr., 08022226053, 08134699432, Galadima Quarters, FCT, ABUJA
- Samson, Tijjani Dalatu, MR., 08076725019, 07018548337, MDS Deport, Yola, Adamawa State
- Fred, Aduma, Mr., 08062647562, 08027473198, MTN Nigeria, Kaduna
Interests
Reading, listening to news and watching football league
PROFESSIONAL TRAININGS
- SDH Networks by Etisalat Academy 2015
- VSAT Networks Planning, Design and Implementation 2015
- Microsoft Dynamics Retail Management System 2 (MDRMS) 2009
- Software Development Training 2008
Timeline
Research Intern - NOI POLL
07.2019 - 12.2023
Manager/Data Support Consultant - Visafone Communications Limited
10.2008 - 03.2015
Trainee Software Developer - Quanteq Technology Services
01.2008 - 01.2008
Physics and Mathematics Tutor - National Youth Service Corps
01.2007 - 01.2008
Transmission/Control Engineer Trainee - Nigerian Television Authority
05.2005 - 11.2005
National Teachers’ Institute - Postgraduate Diploma, Education
Govt Senior Science Sec. Sch - Secondary School Certificate, O’Level
National Teacher's Institute - Post Graduate Diploma in Education (PGDE), Education
Ahmadu Bello University - MSc, Telecommunication Engineering
Abubakar Tafawa Balewa University - Bachelor of Engineering Degree (B.ENG), Elect/Elect Engineering