FRANCES OGUJAWA
Port Harcourt
Summary
Accomplished and energetic Manager, with a solid history of achievement in Business Development and Operations.
Motivated leader with strong organizational and prioritization abilities. Areas of expertise include Problem identifying and solving, Negotiations, people management and creativity in tackling issues
Goal and result oriented and dedicated to high levels of customer satisfaction. Enthusiastic Team Lead; eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job description and tasks at hand. Motivated to learn, grow and excel.
Overview
12
12
years of professional experience
Work History
Strategy and Business Development Executive Manage
Multiplan Nigerian Limited- Marine Company
1 2023 - Current
- Identified and managed over 20 valuable business opportunities in the Marine sector to generate new company revenue and improve bottom line profit.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Contributed to industry events and conferences such as NOG, NOGOF, OTC to showcase products and gather industry intelligence.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Head; Leasing and Logistics
Chalenq Capital Limited
04.2022 - 09.2022
- As a pioneer staff of the start-up company, responsible for coming up with day to day work process for the company as it concerns leasing.
- Marketing, networking and introducing the company to clients and companies across different industry segment
- marketing and networking efforts helped in getting a 6 months contract for one of the pioneer vehicle. and the engagement of the other vehicles within two months of resumption
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Conducted research, gathered information from multiple sources to aid in implementation of processes for the company
- Developed and maintained courteous and effective working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Increased customer satisfaction by resolving issues.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
Unit Head; CI Facilities
C & I Leasing PLC
01.2020 - 10.2020
- Lead transition of CI Facilities back office operations to full Business Unit.
- Strategic planning for business growth and profitability.
- Alignment of Unit operations with Global Corporate Objectives.
- Team Leadership for Performance.(created workforce that started working in as a team as against working in silos)
- Business Development/Budget actualization.
- Build Customer Loyalty & Retention.
- CI Facilities Cost Management.
- Insurance Management.(Negotiated and got better rates for both Car and Marine Insurance)
- Xlease Car Disposal(successfully registered sales of over N100m)
- Resolved maintenance problems, improved operations and provided exceptional client support.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Achievements: Successfully reduced cost of Tint Permit from N12,000/vehicle to N3,000/vehicle: Reduced cost of vehicle registration from N45,000/vehicle to N43,000/vehicle
- Created Work Space for external clients for rent
- Negotiated and reduced Marine Excess policy from $10,000 to $1,000
Head; Citrans Telematics Solution(Citracks)
C& I Leasing Plc
09.2016 - 12.2019
- Re-engineered and retooled the Unit for efficient and effective business
- Clean up the fake/unverified clients from data base and make sure the unit commences operations on a clean slate.
- Ensure partnerships with exiting OEM(Galooli) is beneficial to Citracks by making sure OEM stops taking arbitrary decisions without consulting Citracks.
- Improved the partnership with the OEM(Galooli) by becoming their technical partners thereby improving the bottom-line of the unit with additional revenues of N350,000/monthly.
- Sought for and made sure that we signed off on a partnership with another OEM(NCS) on Vessel Tracking thereby making sure we are technical partners on EFMS installation which increased Citracks bottom-line...This partnership brought in about $300,000 in the first year.
- Create visibilities for both OEM by organizing and hosting Telematics Conference(first in Nigeria) to improve product knowledge and increase both partners visibility for more market share.
- Make sure that clients across board are comfortable and satisfied by work done on installation activities carried out by Unit's Technical Team.
- Create Team Bonding between Team members by ensuring that social activities are carried out from time to time to create room for positivity.
- Ensure Unit's budget is met and unit is profitable
- Monitored social media and online sources for industry trends.
- Worked with Fleet Owners both in B2B and B2C to understand needs and provide telematics solutions according to their operational needs.
Team Lead; Business Development
C & I Leasing Outsourcing
02.2016 - 09.2016
- Prepare monthly reports on Business Development and Relationship Management.
- Visit clients weekly.
- Develop and sustain viable business relationships with existing and prospective clients.
- Developing and marketing new businesses Marketing of SDS Training services Marketing of HR Consultancy Services.
- Supervise directly - BD Executives in the regions.
- Key achievements.....contract for the provision of personnel to Keystone Bank.
- Worked with team members to improve performance and implement training updates.
- Contract for the tracking of 5 boats worth $50,000(as a result of cross selling).
Unit Head; Finance Lease/ Xlease
C & I Leasing Plc
02.2013 - 12.2015
- Ensure that leases booked are well structured and documented to avoid defaults.
- Ensure that debts were recovered from defaulters and expired leases to the tune of N100,000,000(defaults from past leases).
- In charge of marketing company's Commercial Paper to clients and got business for over N500m.
- In charge of selling company's used vehicles both online and offline and generated over N1b from the sale of used vehicles
- Drove operational improvements which resulted in savings and improved profit margins.
Coordinator JV Partnership
C & I Leasing Plc
05.2012 - 01.2013
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
Enugu State University Of Science Enugu
Enugu State 01.1992 - 1998.08
Skills
- Proven Leader
- Self Starter
- Motivator
- Team Player
- Good Administrator
- Business development
- Business strategy
- Team Leadership
- Negotiations
- Organizing
- Relationship Management
- Selling
- Strategic planning
New business opportunities
Facilities support
Accomplishments
- How to Create Great Online Content- University of Leeds and Institute of Coding (online Training and certification
- Reading Financial Statements- (Certificate number 15901988)- Corporate Finance Institute- Online Training
- Consumer Behavior and Psychology- Online Training- Coventry University
- Digital skills: Artificial Intelligence- Online Training- Accenture
- Collaborative working in a Remote Team- Online Training- University of Leeds and Institute of Coding
- Digital Skills: Social Media- Accenture
- Change Management- CIPM
- People Management Skills- Online Training- Chartered Institute of Personnel &Development
- Facility Management Business Masterclass- Max-MiGold
- The Marketing Core- Online Training- Connect Marketing
- Workshop on how to package tenders and pre-qualification on major oil and gas contracts organized by Nigerian Institute of Local Content Port Harcourt.
- Knowledge management seminar - bolts and nuts of ship purchases, registrations and mortgages by Detail Solicitors, Lagos
- Sterling Partnership Executive Training - Ship Leasing and Financing, Accra Ghana
- Lease Processing and Packaging Techniques - ELAN
- Superior Marketing and Selling Skills - I- Skills, Port Harcourt Customer Care and Service Delivery - I- Skills, Port Harcourt Lease Administration in Oil and Gas Sector - ELAN
- Managing Conflicts and Tough Conversations Glowstiks Consulting
- Project Management - Piston & Fusion Limited - Attendance Certification Negotiation Skills - Transatlantic Negotiation School of Business, Ikeja Developing Management Skills - Leadership & Vision Ltd
- Business & Personal Financing Strategy (Finance for non-finance managers)- Tom Associates
- Coaching & Mentoring Skills for Managers - Blue Ocean Strategy Ltd High-Performance Sales Leadership Certificate Programme - TDS
Nigerian Institute of Management - MNIM.
Chartered Institute of Purchasing and Supply Management.
Panel Discussant in 2019 Telematics Conference Middle East and Africa
Topic: The Increasing Need for Advanced Telematics
Timeline
Head; Leasing and Logistics
Chalenq Capital Limited
04.2022 - 09.2022
Unit Head; CI Facilities
C & I Leasing PLC
01.2020 - 10.2020
Head; Citrans Telematics Solution(Citracks)
C& I Leasing Plc
09.2016 - 12.2019
Team Lead; Business Development
C & I Leasing Outsourcing
02.2016 - 09.2016
Unit Head; Finance Lease/ Xlease
C & I Leasing Plc
02.2013 - 12.2015
Coordinator JV Partnership
C & I Leasing Plc
05.2012 - 01.2013
Bachelor of Science - Electrical, Electronics Engineering Technologies
Enugu State University Of Science Enugu
01.1992 - 1998.08
Strategy and Business Development Executive Manage
Multiplan Nigerian Limited- Marine Company
1 2023 - Current
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