FRANCA ODISIKA OKPOH
Chef/ Restaurant Manager
88 Mojisola Street Ogba, Lagos Nigeria
Summary
*Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
*Driven leader with strong problem-solving and customer service skills.
*Dedicated to providing highest level of food and beverage service to customers and creating pleasant work environment for staff.
*Knowledgeable in food safety and sanitation protocols and procedures.
*Detail-oriented team player with menu engineering and buffet set up knowledge
*Ability to handle multiple food projects like outdoor, room service and coperate catering simultaneously with a high degree of accuracy. *Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience.
*Skilled in inventory,stock taking, requisition, reporting, budgeting and food cost analysis
Overview
24
24
years of professional experience
24
24
years of post-secondary education
3
3
Certifications
Work History
Restaurant General Manager
B'atan Cookhouse
Lagos
03.2018 - Current
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Led and directed team members on effective methods, operations, and procedures.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Assistant Chef
Chesney Hotels
Lagos
02.2015 - 12.2018
- Assisted head chef in cooking dishes according to ingredients.
- Checked food inventory and ordered ingredients.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Supported senior chefs with creative meal planning and recipe development.
Head Cook
Fairview Hotels
Lagos
03.2012 - 01.2015
- Implemented food cost and waste reduction initiatives to save money.
- Monitored food production to verify quality and consistency.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Canteen/Catering Manager
Promassidor Nigeria
Lagos
05.2010 - 02.2012
- Hired and trained both permanent and temporary staff members.
- Handled catering scheduling, ordered food and planned events.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Coordinated with catering staff to deliver food services for special events and functions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Catering Supervisor
Bon Appetit Restaurant
Lagos
12.1998 - 02.2012
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Monitored food preparation, production, and plating for quality control.
- Directed food preparation and cooking activities to meet health and safety standards.
- Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
- Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
Education
Diploma In Catering And Restaurant Management -
Bon Appetite Catering Institute
Lagos Nigeria 11.1998 - 12.2012
Bachelor Of Science - Philosophy
Olabisi Onabanjo University
Ogun State, Lagos Nigeria 02.2004 - 05.2008
Senior School Certificate -
Navy Town Secondary School
Navy Town Ojo, Nigeria 09.1992 - 06.1998
Skills
Food preparation and safety
undefinedAccomplishments
- Supervised team of 15 employees for 1 year catering to 200 staff daily at a seaport
- Collaborated with team of 5 hosptality experts in the opening, recruitment, training and short term management of 4 hotels
- Used Microsoft Excel to develop inventory tracking spreadsheets and ensuring stock taking processes are followed through
- Reduced employee turnover by 50% by creating and implementing a no-cost incentive program that got employees highly motivated.
- Improved online ordering by successfully registering restaurant on active online food platforms hereby increasing patronage and sales.
- Handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Certification
Diploma in Catering and Food Service Management,(Bon Appetite Catering Institute) Lagos Nigeria
Timeline
Data Entry Proficiency Training (Accountinghub) Lagos Nigeria
03-2023
Level 2 Award in Food Safety (London Professional Training Center Limited)
07-2020
Restaurant General Manager
B'atan Cookhouse
03.2018 - Current
Assistant Chef
Chesney Hotels
02.2015 - 12.2018
Diploma in Catering and Food Service Management,(Bon Appetite Catering Institute) Lagos Nigeria
11-2012
Head Cook
Fairview Hotels
03.2012 - 01.2015
Canteen/Catering Manager
Promassidor Nigeria
05.2010 - 02.2012
Bachelor Of Science - Philosophy
Olabisi Onabanjo University
02.2004 - 05.2008
Catering Supervisor
Bon Appetit Restaurant
12.1998 - 02.2012
Diploma In Catering And Restaurant Management -
Bon Appetite Catering Institute
11.1998 - 12.2012
Senior School Certificate -
Navy Town Secondary School
09.1992 - 06.1998
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