Foyinsola Akinwande
Business Analyst
Victoria Island,Lagos
Summary
Experienced IT/Business with over 3 years of experience in Technology. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Business Analyst Consultant
Heckerbella Limited
Victoria Island, Lagos
11.2018 - Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Documented business processes and analyzed procedures to align with changing business needs.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Identified gaps and process inefficiencies through gap analysis and outlined sensible solutions.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Business Development Associate
Data Wrangling Limited
Victoria Island, Lagos
10.2019 - 02.2021
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Negotiated contracts and closed sales with new and existing clients.
- Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company.
- Met with current clients to assess needs and develop improvement plans.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Enhanced customer experience using all omnichannel offerings.
Education
Bachelor of Science - Ethnobotany
University of Lagos
Lagos, Nigeria 11.2014 - 06.2019
Skills
Business process mapping
Marketing research
Web-based reporting tools
Gap analysis
Project Management
Operations management
Traffic analysis
Microsoft Office Suite
Business planning
Customer targeting
Consulting
Staff Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Additional Information
Technologies: WordPress, R, R Studio, Github
Project Management: Jira Atlassian, Microsoft 365 products, SAP Business One, Slack.
Visualization: Visual Paradigm, Visme.
Sales: LinkedIn, Yesware, Bitrix24.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Business Development Associate
Data Wrangling Limited
10.2019 - 02.2021
Business Analyst Consultant
Heckerbella Limited
11.2018 - Current
Bachelor of Science - Ethnobotany
University of Lagos
11.2014 - 06.2019