Foyinsola Akinwande
Business Analyst
Victoria Island,Lagos
Summary
Experienced IT/Business with over 3 years of experience in Technology. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work History
Business Analyst Consultant
Heckerbella Limited
Victoria Island, Lagos
11.2018 - Current
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Documented business processes and analyzed procedures to align with changing business needs.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Identified gaps and process inefficiencies through gap analysis and outlined sensible solutions.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
Business Development Associate
Data Wrangling Limited
Victoria Island, Lagos
10.2019 - 02.2021
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Negotiated contracts and closed sales with new and existing clients.
- Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company.
- Met with current clients to assess needs and develop improvement plans.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Enhanced customer experience using all omnichannel offerings.
Education
Bachelor of Science - Ethnobotany
University of Lagos
Lagos, Nigeria 11.2014 - 06.2019
Skills
Business process mapping
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
Technologies: WordPress, R, R Studio, Github
Project Management: Jira Atlassian, Microsoft 365 products, SAP Business One, Slack.
Visualization: Visual Paradigm, Visme.
Sales: LinkedIn, Yesware, Bitrix24.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Business Development Associate
Data Wrangling Limited
10.2019 - 02.2021
Business Analyst Consultant
Heckerbella Limited
11.2018 - Current
Bachelor of Science - Ethnobotany
University of Lagos
11.2014 - 06.2019
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