Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Fortune Idemudia

Summary

Dedicated and passionate professional with a special combination of caregiving and financial knowledge. Motivated by a life-changing experience of helping a close family member recuperate from a stroke, a graduate in banking and finance who possesses a WHO Certificate in Infection Prevention Control, a Diploma in Caregiving, and a Certificate in Elder Care and Caring for the Disabled. I contribute empathy, practical care, and a dedication to upholding a clean and safe environment, along with a varied skill set. Prepared to provide care in a dynamic capacity using a comprehensive approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer fulfillment officer

UNITED BANK FOR AFRICA
07.2022 - 03.2023
  • As a Customer Fulfillment Officer at United Bank for Africa from July 2022 to March 2023, I effectively managed customer inquiries and concerns, ensuring prompt and accurate resolution
  • Efficiently processed financial transactions, maintained precise records, and collaborated with cross-functional teams to optimize customer satisfaction
  • Demonstrated strong communication skills and attention to detail in providing exceptional service to UBA.

Classroom Teacher

OXBRIDGE ACADEMY
11.2018 - 10.2019
  • During my National Youth Service, from November 2018 to October 2019, I worked as a classroom teacher at Oxbridge Academy, Abeokuta, where I was instrumental in creating stimulating and productive learning environments
  • Designed and implemented lesson plans, fostering a positive and inclusive educational environment
  • Demonstrated adaptability and strong interpersonal skills in collaborating with students, colleagues, and parents to ensure a well-rounded academic experience
  • Contributed to the overall growth and development of students while upholding educational standards.

Education

Bachelor of Sciences (B.Sc .) in Banking and finance -

Niger Delta University
07.2018

Skills

  • Compassion
  • Leadership
  • Reliability
  • Stamina
  • Microsoft Office
  • Customer service
  • Patience
  • Time management
  • Organizational skills
  • Communication skills

Certification

  • Diploma in Caregiving, 12/01/23, Present, Having recently earned a diploma in caregiving, the recipient possesses extensive knowledge and useful skills for delivering efficient and kind care. Proficient in understanding and meeting the diverse needs of individuals requiring assistance. I am dedicated to ensuring the well-being and comfort of those under my care, with a commitment to upholding the highest standards of service. I am ready to apply my newly acquired expertise to contribute positively to a caregiving role.
  • Certificate in elder care and caring for the disabled, 12/01/23, Present, Holding an active certification in Elder Care and Caring for the Disabled, demonstrating their proficiency in attending to the specific needs of the elderly and the disabled. I am well-versed in creating a supportive and inclusive environment, ensuring the comfort and dignity of those I assist. Committed to providing empathetic and personalized care to enhance the quality of life for seniors and individuals with disabilities. Eager to apply this specialized knowledge in a caregiving role.
  • WHO Certificate of Achievement on Introduction to Infection Prevention and Control (IPC), 12/01/23, Present, Recipient of a recent certificate in Introduction to Infection Prevention and Control from the World Health Organization, showcasing expertise in maintaining rigorous standards of hygiene and safety.

Additional Information

  • Banking and Fiance (B.Sc), 07/01/18, Present, Having completed their studies at Niger Delta University, the banking and finance bachelor's degree recipient is well-versed in financial concepts, banking procedures, and strategic financial management. Exhibits a thorough comprehension of financial sector regulations and economic developments. demonstrates critical thinking and problem-solving abilities developed via courses and real-world projects. Prepared to use theoretical understanding and critical thinking skills to make a valuable contribution in a formal financial setting.
  • National Youth Service Corp (NYSC), 10/01/18, 10/01/19, Completed the National Youth Service Corps (NYSC) as required after earning a Bachelor of Science degree. participated in a variety of events during the service year, promoting professional and personal development while supporting national development programs.
  • National Examination Council (NECO/SSCE), 06/01/12, Present, Holding a Senior Secondary School Certificate from the National Examination Council (NECO), which attests to one's ability in the core courses and strong academic background. shows a dedication to high standards in education and provides a solid basis for future academic and professional endeavors.

Timeline

Customer fulfillment officer

UNITED BANK FOR AFRICA
07.2022 - 03.2023

Classroom Teacher

OXBRIDGE ACADEMY
11.2018 - 10.2019

Bachelor of Sciences (B.Sc .) in Banking and finance -

Niger Delta University
Fortune Idemudia