Folorunsho Oladipupo Shorunke
Lagos
Summary
Dynamic Travel Consultant with a proven track record at Shorunke Folorunsho Global Concepts, adept in travel research and crafting tailored travel packages. Excelled in enhancing customer satisfaction by anticipating client needs and meticulously organizing trips for diverse clientele. Skilled in documentation preparation and maintaining confidentiality, significantly boosting customer retention through personalized service and strategic advice.
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Travel Consultant
Shorunke Folorunsho Global Concepts
02.2019 - Current
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Collected, handled and documented payments for travel services and associated feels.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Handled sensitive information with professionalism and discretion.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Updated and maintained customer databases to increase customer retention.
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
Education
High School Diploma -
Wolex Polythechnics
Lagos, Nigeria03-2008
Skills
- Travel research
- Documentation preparation
- Travel insurance
- Travel package planning
- Travel Arrangements
- Executive Travel
Timeline
Travel Consultant
Shorunke Folorunsho Global Concepts
02.2019 - Current
High School Diploma -
Wolex Polythechnics
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