FLORENCE NNEKA WILFRED
Lagos,Nigeria
Summary
A passionate business development manager with over 15 years' experience in supporting the growth of many organizations in market position and maximizing opportunities for financial growth. Results-driven professional with a proven track record of delivering exceptional results in all the roles she has occupied. Her strengths include strategic thinking, innovative problem-solving, and excellent relationship management skills.
Multi-talented Business Head with a solid record of success in industry and exceptional understanding of optimal business practices and strategic planning. Bringing many years' experience and a growth-oriented mentality. Desiring a challenging new role with the opportunity to make a lasting impact on the business, employees, and market as a whole.
Overview
24
24
years of professional experience
Work History
Head of Business/ Branch Manager
Weston-Charis MFB
Lagos, Nigeria
01.2024 - Current
- Lead and managed a team of business development professionals to achieve sales targets and increased revenue by 35% in 3 months.
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Oversaw budget management to ensure optimal resource allocation and cost control.
- Implemented risk management strategies to safeguard organizational assets and interests.
- Developed strategic business plans aligned with financial goals and market needs.
- Team Leadership: Supervised, coached, and motivated branch staff to achieve sales targets, deliver quality service, and maintain operational efficiency.
- Developed and implemented business growth strategies that increased market share and customer base while driving revenue.
- Business Expansion: Identified and pursued new business opportunities, partnerships, and collaborations.
- Strengthened relationships with corporate clients, resulting in 50% growth in deposit inflow and expansion of loan portfolio.
- Drove innovation and digital transformation initiatives to enhance customer experience and streamline business operations.
- Risk & Compliance: Ensured all branch operations adhered to internal control standards, regulatory guidelines, and industry best practices.
- Conducted market research and analysis to stay ahead of industry trend and competitor activity.
Head of Marketing
Kayvee Microfinance Bank Limited
Lagos, Nigeria
01.2019 - 01.2024
- Led team of 10 marketing professionals in executing targeted marketing strategies, enhancing overall campaign effectiveness.
- Developed and implemented customer segmentation models to identify high value customers and retain them.
- Trained and mentored sales representatives on effective sales techniques, resulting in a monthly sales increase by 25%.
- Cultivated relationships with corporate clients, driving 50% growth in deposit inflow and loan portfolio.
- Facilitated mobilization of over N150 million in deposits and N200 million in loans each month.
- Exceeded deposit goals by more than 15% in every quarter since being hired by the bank.
- Conducted market research and analysis to identify potential markets, consumer trends, and competitive landscape.
- Developed partnerships with local businesses to expand outreach efforts.
- Mentored marketing team members to enhance skills and performance.
Business Development Executive
Vineland MFB (EduFin MFB)
01.2016 - 01.2019
- Serviced over 100 client accounts for the bank that increased at least 20 % of annual revenue.
- Serviced over 100 clients accounts for the bank that increased at least 20 % of annual revenue.
- Developed marketing campaigns to increase brand awareness and customer acquisition.
- Analyzed marketing data to identify trends and develop insights that informed future marketing decisions.
Marketing Executive
Saint Peters Oil Ltd
01.2002 - 01.2010
- Collaborated with marketing and sales teams to enhance content marketing and cross-promotional initiatives, driving greater audience engagement.
- Developed customer relationships with more than 50 businesses that contributed significantly to the bottom-line of my organization and increased customer loyalty by 30% yearly.
- Assessed client needs based on current objectives, supply and demand, and seasonal variables, tailoring solutions to improve client satisfaction.
- Developed new business opportunities that resulted in a 10% increase in revenue for the company yearly.
Education
CERTIFICATE OF ACHIEVEMENT - CAREGIVER AWARENESS LEVEL 1 & 2
LA PLAGE META VERSE
04.2026 - 05.2026
MBA - business administrations
Bells University
Executive Advanced Diploma - Project Management
Throne Management and Business Institute
Switzerland, NigeriaExecutive Diploma - Project Management
Throne Management and Business Institute
Switzerland, NigeriaBachelor of Science - Business Administration
Lagos State University
Lagos, NigeriaSkills
- Sales management
- Customer relationship Management
- Sales Strategy
- Business development
- Project management
- Negotiation
- Adaptability
- Collaboration
- Communication
- Emotional Intelligence
- Interpersonal skill
- Customer Service
References
Will be provided on request
Personal Information
- Nationality: Nigerian
- Marital Status: Married
Languages
English
Upper Intermediate
B2
Hausa
Beginner
A1
Yoruba
Beginner
A1
Igbo
Beginner
A1
Work Preference
Job Search Status
Not actively lookingWork Type
Part TimeLocation Preference
RemoteHybridSalary Range
₦900/hr - ₦1000/hrTimeline
CERTIFICATE OF ACHIEVEMENT - CAREGIVER AWARENESS LEVEL 1 & 2
LA PLAGE META VERSE
04.2026 - 05.2026
Head of Business/ Branch Manager
Weston-Charis MFB
01.2024 - Current
Head of Marketing
Kayvee Microfinance Bank Limited
01.2019 - 01.2024
Business Development Executive
Vineland MFB (EduFin MFB)
01.2016 - 01.2019
Marketing Executive
Saint Peters Oil Ltd
01.2002 - 01.2010
MBA - business administrations
Bells University
Executive Advanced Diploma - Project Management
Throne Management and Business Institute
Executive Diploma - Project Management
Throne Management and Business Institute
Bachelor of Science - Business Administration
Lagos State University