Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Fiorella Ekwueme

Fiorella Ekwueme

Pontedera,Pisa

Summary

Organised and proactive, able to manage tasks with precision and prioritisation. Demonstrates excellent communication skills and proficiency in Microsoft Office, supporting smooth office operations. Eager to bring dedication and reliability to administration role.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Administrative assistant

italian international school
lagos, lekki
09.2023 - 02.2025
  • Initiated purchase orders for office supplies ensuring cost-effective procurement.
  • Assisted with budget preparations enabling effective financial planning.
  • Updated company databases by inputting new employee contact information and employment details.
  • Managed front desk duties to ensure smooth operation of reception area.
  • Ensured efficient travel arrangements for staff including booking flights and accommodations.
  • Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
  • Assisted in the preparation of regularly scheduled reports for upper management review.
  • Submitted timely reports which provided critical updates on various projects.
  • Maintained stock levels to avoid shortages in office supplies.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Supported accurate record-keeping with proficient data entry skills.

Administration receptionist

Hilton Hotels
london, london
10.2019 - 01.2020
  • Streamlined communication for effective interdepartmental collaboration.
  • Assisted colleagues in ad-hoc projects, promoting team effort and mutual success.
  • Improved office efficiency by organising and prioritising administrative tasks.
  • Filed documents systematically, improving ease of access to critical information.
  • Processed incoming mail with discretion and confidentiality.
  • Organised travel arrangements for senior staff members, ensuring hassle-free business trips.

Reception manager

centro studi la bussola d'oro
Pontedera, pisa
05.2015 - 07.2019
  • Collaborated closely with sales team to promote special offers or services.
  • Utilised software systems effectively to manage reservations and payments.
  • Handled emergencies adeptly whilst maintaining calm composure.
  • Assisted in event planning activities, delivering successful events on premises.
  • Kept inventory of office supplies, reducing instances of shortages or excesses.
  • Implemented new booking system for increased efficiency.
  • Trained new reception staff members, ensuring high standards of customer service.
  • Ensured timely responses to phone calls and emails, enhancing customer relationship management.

Education

Diploma of Higher Education - languages

eugenio montale
pontedera
09.2001 - 06.2006

Skills

  • Constructive feedback giving
  • Project management software use
  • Event planning expertise
  • Basic graphic design
  • Time management mastery
  • Data inputting
  • Flexibility in task handling
  • Basic html understanding
  • Business correspondence writing
  • Customer relationship management systems
  • Researching capability
  • Spreadsheet creation
  • Excel spreadsheet efficiency
  • Excel advanced formulas knowledge
  • Microsoft Excel database management
  • Technical proficiency in excel

Languages

English
Advanced (C1)
Spanish
Elementary
German
Elementary

Timeline

Administrative assistant

italian international school
09.2023 - 02.2025

Administration receptionist

Hilton Hotels
10.2019 - 01.2020

Reception manager

centro studi la bussola d'oro
05.2015 - 07.2019

Diploma of Higher Education - languages

eugenio montale
09.2001 - 06.2006

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Fiorella Ekwueme