
Experienced with customer service, product knowledge, and sales techniques. Utilizes strategic merchandising to maximize product exposure and drive sales. Track record of building customer loyalty and addressing inquiries effectively.
Provided expert product consultations and demonstrations to match client needs with HP solutions including laptops printers, and accessories.
Enhanced customer satisfaction through personalized service and product recommendations.
Developed product knowledge training materials for new hires, improving onboarding efficiency.
Executed inventory management processes, ensuring accurate stock levels and minimizing shrinkage.
Planned, created, and managed Facebook and Instagram ad campaigns to drive brand awareness and lead generation
Developed and executed comprehensive digital marketing strategies to enhance brand visibility and engagement.
Managed social media accounts, creating content that increased audience interaction and brand loyalty.
Analyzed website traffic and campaign performance using Google Analytics to optimize marketing efforts.
Managed international inbound and outbound calls to support business negotiations and client relations
Developed and maintained strong client relationships to enhance customer loyalty and retention.
Identified market trends and customer needs to provide tailored product solutions.
Collaborated with cross-functional teams to optimize sales strategies and improve service delivery.