Microsoft Office Word
Fidelis Adah
Information Technology
Mabushi
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Development/Implementation of online marketing strategies
Overview
7
7
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
Retail Sales Specialist
Brandlife ( HP )
Lekki
02.2020 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Digital Marketing Specialist
4G Marketers
Jikwoyi
06.2019 - 02.2020
- Mentored and trained teams in KPI analysis and performance evaluation using Google AdWords and Google Analytics.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
Assistant Secretary
Obio Okpor Local Government Council
Obio Okpor
01.2018 - 12.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Sales Executive
Chemical Brothers Ltd
Ludhiana
06.2016 - 11.2016
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Education
Bachelor Of Business Administration - Business Management
Punjab Technical University
Jalandher-Kapurthala Punjab India 08.2014 - 09.2017
Secondary School Education - Social Sciences
United Evangelical Church Secondary School
Nigeria 06.2007 - 07.2013
Skills
Merchandising
Software
PowerPoint
Excel
Certification
Sales Forecasting - [2021]
Timeline
Social Media Marketing - [2021]
10-2021
Inventory Management - [2021]
06-2021
Sales Forecasting - [2021]
03-2021
IT for Business Success - [2021]
01-2021
Retail Sales Specialist
Brandlife ( HP )
02.2020 - Current
Digital Marketing Specialist
4G Marketers
06.2019 - 02.2020
Assistant Secretary
Obio Okpor Local Government Council
01.2018 - 12.2018
Sales Executive
Chemical Brothers Ltd
06.2016 - 11.2016
Bachelor Of Business Administration - Business Management
Punjab Technical University
08.2014 - 09.2017
Secondary School Education - Social Sciences
United Evangelical Church Secondary School
06.2007 - 07.2013
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