Feyisayo Ajimati
Association Avenue, Ipaja, Lagos. Nigeria,Nigeria
Summary
Experienced and results-driven Beauty Salon Manager with over 3 years of demonstrated success in overseeing salon operations and leading high-performing teams. Proven ability to enhance client satisfaction and retention through exceptional customer service and effective staff management. Skilled in operational efficiency, inventory control, and implementing strategic business initiatives to drive revenue growth. Volunteered as a care assistant at Adefemi Hospital, gaining hands-on experience in patient support and teamwork. Passionate about people management and now pursuing a Master’s in Human Resources Management to build on practical leadership and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Browstationng Enterprise
04.2021 - Current
- Created and implemented a performance-based employee recognition program, boosting productivity by motivating estheticians to reach their full potential.
- Recruited, hired, and terminated spa therapists, and provided supervision and training for all staff to maintain high service standards.
- Developed 55% new customer relations through proactive telephone and personal contact, enhancing customer engagement and satisfaction.
- Increased customer loyalty through detailed, personalized service, ensuring repeat business, and positive word-of-mouth referrals.
Volunteer Care Assistant
Adefemi Hospital
Lagos , Nigeria
02.2023 - 03.2024
- Assisted healthcare providers by running labs, documenting results, and providing in-room patient support as needed.
- Collaborated with healthcare team members to develop and implement individualized care plans tailored to each patient's needs.
- Regularly documented patients' temperatures, blood pressures, and other vital signs, maintaining accurate records on patients' charts.
- Provided comprehensive care for 15 elderly patients, updating their healthcare paperwork, and assisting with daily needs such as bathing, toileting, and grooming.
Driver
Bolt
Lagos, Nigeria
01.2019 - 03.2021
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Interacting with clients in a professional way and ensuring their comfort during the trips.
- Taking clients to their destination and ensuring their safety.
Social Welfare Assistant
Ministry of Women Affairs and Social Development
08.2019 - 05.2020
- Built meaningful one-on-one relationships with children, youth, and families, fostering a supportive environment.
- Planned and coordinated comprehensive community education and awareness programs, enhancing public knowledge and engagement.
- Conducted home visits to update information for the recertification of four foster homes, ensuring compliance with regulatory standards.
- Managed a caseload of 98% applicants, consistently reviewing income eligibility via the statewide verification system.
Education
Bachelor of Science - Psychology
University of Lagos
02-2019
Skills
- Communication
- Problem solving
- Management
- Leadership
- Basic work in IT
- Customer relationship building
- Adaptability
- Team Collaboration
- Empathetic and Compassionate
- Documentation and record keeping
- Time management
- Data Analysis
Certification
- London Professional Training Center | DIPLOMA IN HEALTH AND SOCIAL CARE [LEVEL 3], June 2024
- London Professional Training Centre | First Aid at Work and Use of an AED, Feb 2024
- London Professional Training Centre | Basic Life Support, Feb 2024
- Seedbuilders | Data Science, Jan 2023
Languages
English
Advanced
C1
Timeline
Volunteer Care Assistant
Adefemi Hospital
02.2023 - 03.2024
Manager
Browstationng Enterprise
04.2021 - Current
Social Welfare Assistant
Ministry of Women Affairs and Social Development
08.2019 - 05.2020
Driver
Bolt
01.2019 - 03.2021
Bachelor of Science - Psychology
University of Lagos