Festus Ukpa
Real Estate Research Associate
Lekki,Lagos
Summary
Dynamic Research Associate and Virtual Assistant with a proven track, excelling in real estate sales research and CRM management. Demonstrated attention to detail in maintaining databases, contributing to improved operational efficiency and project success.
Overview
2
2
years of professional experience
Work History
Virtual Assistant
Bethany Rydmark Landscapes
05.2025 - 11.2025
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
Research Associate
LandWey Investment Limited
03.2024 - 02.2025
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Assisted in the development of new research proposals, resulting in increased funding opportunities and project growth potential.
- Collaborated with multidisciplinary teams to drive project success and achieve objectives.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Gathered and organized information for research purposes.
Education
Bachelor of Science - Biochemistry
Ebonyi State University
Abakaliki02.2021
Skills
Customer service
Timeline
Virtual Assistant
Bethany Rydmark Landscapes
05.2025 - 11.2025
Research Associate
LandWey Investment Limited
03.2024 - 02.2025
Bachelor of Science - Biochemistry
Ebonyi State University