

Dynamic General Manager at Proforce Limited with a proven track record in driving operational excellence and business growth. Expert in budget analysis and team leadership, I foster cross-functional collaboration to enhance productivity and quality management. Successfully implemented innovative strategies that resulted in significant cost reductions and improved performance metrics.
. Workshop Operations
Supervise and coordinate all workshop activities including diagnostics, repair, preventive maintenance, and overhauls.
Allocate work to mechanics and technicians according to skills and workload.
Ensure all repair and maintenance work meets company standards and manufacturer specifications.
Monitor job cards, work progress, and turnaround time for vehicles/equipment.
Conduct road tests and inspections to confirm work quality before delivery.
2. Personnel Management
Supervise and mentor mechanics, electricians, and other technical staff.
Ensure proper discipline, teamwork, and time management among staff.
Organize regular training and skill-upgrading sessions for workshop personnel.
3. Quality Control & Safety
Enforce strict compliance with health, safety, and environmental regulations.
Inspect completed jobs for accuracy and quality.
Ensure workshop cleanliness, organization, and safe tool handling.
4. Materials & Inventory Management
Oversee the use and accountability of spare parts, tools, and consumables.
Raise requisitions for needed parts and monitor usage to avoid waste or pilferage.
Work closely with the store and procurement department to maintain adequate stock levels.
5. Reporting & Documentation
Maintain detailed records of all repairs, maintenance schedules, and downtime reports.
Prepare daily, weekly, and monthly reports on workshop performance and productivity.
Provide technical feedback and recommendations on recurring mechanical faults or system upgrades.
6. Customer/Stakeholder Relations
Liaise with clients, drivers, and department heads to ensure accurate diagnosis and cost estimation.
Ensure customer satisfaction by maintaining quality service delivery and timely completion.