FELIX NNALUE

Lagos,LA

Summary

FIELD LUBRICATION ENGINEER | LUBE SALES ENGINEER Profile: Experienced lubricant/lubrication Sales engineer with a demonstrated history of lubrication problem solving skills working across different industries in Nigeria. Skilled in equipment lubrication, maintenance & reliability, Negotiation, Operations Management, Energy, Customer Service, and Sales. Strong engineering professional with focus in maintenance and reliability. Studied Mechanical Engineering. Skilled in sales of lubricants/lubrication, with a goal-getting attitude toward sales and achieving results Proficient in lubrication field support, ability to solve clients’ complex lubrication problem Negotiation, can negotiate any business to close (A.B.C –Always Be Closing) Ability to Lead Sales teams, motivates sales team to achieve target. Seeking a mid-managerial position in Sales of Lubricants and lubrication/Management within a progressive organization to contribute acquired skills and knowledge in the field of sales and lubrication to ensuring its smooth operation and propelling further progress.

Overview

years of professional experience

Work History

Engineer / Manager

IL/CVL/ML/AVL Sales and Field Engineering Services
Participates/leads in work team/study as required
Conducts training for the benefit of new technical and sales employees, customers and distributors on product knowledge, applications and programs
Acts as a mentor to Distributor Lube Engineers (DLEs) providing on-the-job training while jointly in the field, including product application knowledge
Reviews Distributor Lube Engineer (DLE) customer interaction regular

Technical Support Specialist

Plc, Mobil Oil Nigeria Plc, Lagos

01.2019 - Current

In conjunction with Sales Engineers / Territory Managers / DBCs develop individual account strategies in support of territory sales goals
Consults and plans with Territory Managers / DBCs on implementation of Planned Engineering Services for nominated Mobil/Distributor accounts
Implements and evaluates technical programs for customers
Documents results of technical programs/recommendations to quantify savings and/or cost avoidance for
PES customers and/or provide proof of performance
Identifies and implements profit improvement opportunities with customers
Works with frontline sales colleagues to develop new industrial and automotive customers
Identifies customer needs through investigation analysis
Communicates proactively with technical staff in target accounts to promote early adoption of Mobil lubricants and programs
Documents engineering and other services rendered
Identifies and secures product upgrade opportunities
Acts as technical resource for Territory Managers, Sales Engineers, Distributor Business Consultants (DBCs), Distributor Business Managers and distributor sales team
Resolves technical problems regarding product or equipment performance in order to protect the company against unfounded litigation
Provides feedback on industry segment trends, product performance, equipment functions, to the Chief

Lube-Sales Engineer

LUBESERVE ENGINEERING LTD

Harcourt

01.2014 - 01.2019

Successfully implement Planned Engineering Service (PES) at nominated key accounts
Identify, execute and document profit improvement opportunities via product upgrades, new product introductions, sale of service and execution of Engineering Service at selected accounts using benefit selling methodologies
Generate content to feed creation of proof of performance collateral
Lead field root cause analysis/investigation regarding product or equipment performance in order to protect the company against unfounded litigation
Act as an engineering, services and technical sales mentor and resource for the field sales force
Conduct training for the benefit of sales and technical customers on product knowledge, applications, and services
Provide technical, sales, and product integrity support to customers within assigned territory
Develop contacts in the Oil Companies (E&P) and other sectors and where possible negotiate direct contracts
Lead and drive customer problem resolution through the Mobil Serv Lubricant Analysis Program; act as a liaison between customers and Mobil Oil, ensuring quality product management and engineering for new product needs and quality or reliability of issues resolution
Carry out planned engineering services for the key customers
Forecast, address customers' concern and needs with a sense of urgency and ownership.

Industrial Sales Representative

01.2010 - 01.2013

Fulfilled a key role in Sales of ExxonMobil industrial lubricants
Aligned business with the market /customer strategies and needs as well as with performance targets
Maintained existing customers through the use of proven program selling
Maintained credible credit follow up system and vigorously solicited for new businesses
Met and exceeded customer requirements and expectations
Drove and managed tactical plan execution, and ensured delivery of revenue targets for the region
Led and drove customer problem resolution through Mobil SIGNUM program; acted as a liaison between customers and Mobil Oil, ensuring quality product management and engineering for new product needs
Demonstrated quality and reliability in resolving all upcoming issues.

Assistant Engineer Trainee

SETRACO NIGERIA LTD

01.2005 - 01.2006

Excelled in maintenance/repair of diesel engines, petrol engine (Cars) and general workshop practices
Significantly contributed to the recovery of trucks that broke down on the way
Continuously ensured strict safety compliance by all in the workshop.

Education

MBA - Sales and marketing

UCAM Universidad Católica San Antonio de Murcia

Higher National Diploma (HND) - Mechanical Engineering

The Federal Polytechnic

Skills

CORE SKILLS AND COMPETENCESField Lubrication EngineeringOn-site Lubrication TrainingCommunication & Negotiation SkillsSales, Prospecting, Deal ClosureLeadership SkillsTeamwork AbilitiesOil Analysis SkillStakeholder Relationship ManagementTask ManagementResource ManagementProblem Solving / Conflict ResolutionAnalytical MindsetMaintenance SkillsHSE SkillsRisk ManagementSelf-Motivation & Goal OrientationAttention to DetailReceptive to trainingIT SkillsMS Office Suite (Word, Excel, Word, PowerPoint, Outlook

Affiliations

Society of maintenance and Reliability Professionals: Certified Maintenance and Reliability Professional (CMRP): SKF NIGERIA: Bearing Maintenance and Technology; Bearing in Rotation Machine and Lubrication of bearings Machinery Lubrication Analyst Level 1 (MLA 1): International council for Machinery Lubrication (ICML) ExxonMobil- Distributor Lube Engineers Academy; Gas engine Lubrication; Compressor lubrication; Turbine lubrication; Marine engine lubrication; CVL On/Off Highway lubrication; Grease Lubrication; Automotive engine lubrication; Lube Storage and Handling; Lubrication of power generating device/machines; Principles of Lubrication Lubeserve Engineering Ltd - Customer service training; Time management training; Leadership training on attitude and effective communication KEY ACHIEVEMENTS / PROJECTS Develop strong customer relationship using a consultative approach. Achieved high customer development with emphasis on partnership building and training. Exceeded sales targets annually. Improved the revenue status of my current company. Demonstrated in-depth understanding of the market, its customer needs, and competitor’s landscape. Developed and implemented regional, customer, and key account strategies and performance metrics.

Timeline