Felicity Terngu Ahurah
Operations Manager
Ikoyi
Summary
Developed key skills in financial analysis and operational management within dynamic and fast-paced environment. Demonstrated ability to streamline processes and improve financial health through strategic planning and execution. Seeking to leverage these transferable skills in new and challenging field.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
2
2
Certifications
Work History
Financial Operations Manager
Bralewood Investments Limited
10.2024 - Current
- Streamlined reporting procedures, resulting in more efficient data analysis and decision-making processes.
- Collaborated with department heads on expense management, identifying opportunities for cost reduction without compromising service quality.
- Streamlined and enhanced corporate accounting and operations system by initiating key workflows.
- Oversaw annual budgeting process, ensuring alignment with corporate goals and objectives.
- Spearheaded process improvements that resulted in faster month-end closing timelines while maintaining high levels of accuracy.
- Improved financial performance by streamlining accounting processes and implementing cost-saving measures.
- Developed comprehensive financial strategies for company growth and increased profitability.
- Mentored and developed finance team members, fostering a culture of continuous learning and professional growth.
Payment Executive
Bralewood Investments Limited
11.2022 - Current
- Verifying financial data for use in maintaining records
- Minimised loss by negotiating payment terms directly with clients, consistently achieving 90% recovery rate
- Maintained team productivity by efficiently scanning, submitting and archiving records
- Work with Operations to ensure accurate, eficient and thorough ease in making payment to clients
- Perform periodic financial analysis to detect and resolve problems
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate
Currency Trader
Bralewood Investments Limited
07.2022 - 10.2022
- Maintain record of sales and purchases to and from FX customers
- Ensure FX Cash are securely maintained and kept following laid down CBN guidelines
- Ensure the safe custody of the two vaults for FX cash storage
- Seek approval and process Naira payments to CBN for weekly cash allocation
- Prepare and update FX reports on a daily basis
- Survey the forex market news for any new updates
- Advise the management on necessary steps concerning the FX market
- Ensure that all CBN and other regulatory returns / reports including OFID and NFIU for BDC business are filled and managed responsibly
HR and Administrative Officer
Bralewood Investments Limited
08.2019 - 06.2022
- Organise and supervise other office activities (renovations, event planning etc)
- Ensures service requirements of the office are met promptly to avoid operational hitches
- Ensures all utilities vis-a-vis telecommunications, internet, electricity, water etc
- Function effectively with minimal downtimes
- Liaises with the local government and other related government agencies and ensures rates are paid as and when due
- Ensures rents are paid as and when due
- Supervises the filing, record management, storage and security of documents
- Organises logistics for staff travel, training sessions, workshops and activities
- Provides office consumables by identifying needs for the various sections of the company
- Purchases stationeries by obtaining requirements; negotiating price, quality, and delivery
- Responsible for vendor management including general office procurement & management
- Responsible for fleet management, including managing fuelling, drivers and vehicle repairs and maintenance
- Maintains a safe and secure work environment
Marketing Officer
Diamond Bank Plc
05.2018 - 06.2019
- Meeting with clients to discuss brand guidelines, goals, budget and timelines
- Conducting market research to determine a target audience's needs, wants, habits, interests and other relevant factors used in creating targeted marketing campaigns
- Researching previous successful campaigns to understand what worked, what didn't and what can be improved
- Reviewing the progress and success of a campaign, making adjustments or pitching ideas for new campaigns as necessary
- Analysed customer data and market trends to enhance product offerings
- Advised clients on optimum mix of products and distribution channels for greatest success
- Devised creative strategies for highlighting goods and promoting specific attributes
Education
Bachelor of Science - Economics
Godfrey Okoye University
Enugu, Enugu StateSSCE - undefined
Queen of the Rosary Secondary School
Gboko, Benue StateMaster of Science - Business Administration
University of Lagos
Lagos 04.2001 -
Skills
- Payment management
- Expense tracking
- Statement preparation
- File systems management
- Customer service and assistance
- Accurate payment posting
- Cash application
Cash flow forecasting
Internal controls
Business intelligence
Debt management
Certification
Certified E-Business Professional (Customer Relationship Management (CRM)), E-Council
Timeline
Financial Operations Manager
Bralewood Investments Limited
10.2024 - Current
Payment Executive
Bralewood Investments Limited
11.2022 - Current
Currency Trader
Bralewood Investments Limited
07.2022 - 10.2022
HR and Administrative Officer
Bralewood Investments Limited
08.2019 - 06.2022
Marketing Officer
Diamond Bank Plc
05.2018 - 06.2019
Master of Science - Business Administration
University of Lagos
04.2001 -
SSCE - undefined
Queen of the Rosary Secondary School
Bachelor of Science - Economics
Godfrey Okoye University
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