Open To Work
FEGO RAYMOND ITIGBRI
Lagos,Nigeria
Work Preference
Summary
Versatile Business Analyst and Operations Leader with a strong track record in process improvement and technology integration. With 9+ years’ experience in terminal operations, IT infrastructure, compliance and digital transformation. Expert in process optimization, automation, and data-driven decision-making. Proven ability to drive TOS transformations and cloud migration initiatives while enhancing data integrity. Skilled in stakeholder engagement and performance monitoring, ensuring operational excellence in diverse environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst / TOS Administrator
Tin Can Island Container Terminal (AGL)
07.2022 - Current
- Led end-to-end TOS transformation projects, improving operational performance by 80%
- Designed and deployed optimized business workflows aligned with global standards
- Facilitated workshops, testing, and implementation for business process optimization
- Trained 300+ stakeholders across operational and leadership levels
- Identified and resolved critical TOS system bottlenecks early, preventing downtime
- Contributed to LTE network deployment and cloud migration initiatives
- Managed day-to-day TOS administration and cross-functional coordination
Chief Operating Officer (COO)
RESTEC
05.2024 - Current
- Lead operations that scaled over NGN 100m across multi-regional engineering and installation projects (Lagos, Uyo, Benin)
- Drive project execution strategy, planning, and performance delivery
- Oversee technical teams, resources, and operational timelines
Data Analyst
Tin Can Island Container Terminal (Bolloré)
06.2021 - 12.2021
- Developed Power BI dashboards for performance monitoring and payroll insights
- Improved data integrity and reporting efficiency through structured data processes
- Eliminated redundancy and standardized datasets across systems
- Configured and maintained time & attendance systems and reporting tools
Legal, Claims & Insurance Clerk
Tin Can Island Container Terminal (Bolloré)
01.2022 - 07.2022
- Managed claims, conducted risk assessments, and ensured compliance with regulatory processes
- Maintained legal and insurance records in enterprise systems to support accurate data retrieval and reporting
- Conducted vessel inspections and investigated discrepancies to uphold safety standards
Education
MSc - Information Management
Ahmadu Bello University
06-2026
BSc - Computer Science
Western Delta University
Skills
- Business analysis
- Requirements gathering
- Data analytics
- Business intelligence
- Data governance
- Digital transformation
- Project management
- Cloud analytics
- Lean Six Sigma
- Stakeholder engagement
- Process modeling
- Terminal operating systems
- Operations management
- Presentation skills
Certification
- Lean Six Sigma Green Belt
- Lean Six Sigma Yellow Belt
Accomplishments
- Led €500K+ TOS transformation project, delivering 80% improvement in terminal performance
- Successfully deployed enterprise workflows aligned with global operational standards
- Trained and upskilled 300+ operators, supervisors, and senior managers on systems and processes
- Implemented first Nokia LTE network solution in a Nigerian port environment
- Identified and resolved critical system bottlenecks, preventing operational downtime
- Supported cloud migration improving system reliability and integration
- Implemented first ever Jet Maintenance IT infrastructure
Additional Information
Board Member, Universal Peace & Violence Amelioration Center.
Open To
- Remote
- Hybrid
- Relocation
Technical Tools
- Power BI
- SQL
- Python
- Excel
- TOS Platforms
- Microsoft Visio & Planner
- Azure
- Jira
- Microsoft Power Apps
- SharePoint
- MDM Tools
- VMware vSphere
Earlier Experience
- Network/Technical Support Engineer, Rayylink Ltd
- Junior Programmer/Analyst, Onyx Data Systems
- IT Technical Support, Biznture
- IT Technical Support, Ministry of Information, Ibadan
- Digital Marketer, Leofaa Systems Technology
Languages
English
Native
Native
French
Elementary (A2)
A2
Timeline
Chief Operating Officer (COO)
RESTEC
05.2024 - Current
Business Analyst / TOS Administrator
Tin Can Island Container Terminal (AGL)
07.2022 - Current
Legal, Claims & Insurance Clerk
Tin Can Island Container Terminal (Bolloré)
01.2022 - 07.2022
Data Analyst
Tin Can Island Container Terminal (Bolloré)
06.2021 - 12.2021
MSc - Information Management
Ahmadu Bello University
BSc - Computer Science
Western Delta University