Summary
Work History
Education
Skills
Timeline
Generic
Feedyy Muhd

Feedyy Muhd

Nigeria ,Kano

Summary

Dynamic Customer Services Solutions Manager at HR with a proven track record in problem resolution and team training. Expertly developed training materials that enhanced service delivery and empowered staff to tackle complex customer issues. Adept at cross-functional collaboration, driving improvements in customer satisfaction and operational efficiency.

Work History

Customer Services Solutions Manager

HR
Kano , Kano state
08.2025 - Current
  • Managed customer inquiries through various communication channels effectively.
  • Developed training materials for team members to enhance service delivery.
  • Collaborated with cross-functional teams to resolve complex customer issues.
  • Trained staff on best practices when handling difficult or challenging customer situations.

Education

Bachelor of Science - Public Administration

National Open University
Kano State , Nigeria
08.2025 - 08.2025

Skills

  • Customer service
  • Cross-functional collaboration
  • Team training
  • Problem resolution

Timeline

Customer Services Solutions Manager

HR
08.2025 - Current

Bachelor of Science - Public Administration

National Open University
08.2025 - 08.2025
Feedyy Muhd