FAVOUR AMARACHUKWU NNADI
Bonny Island,Rivers State
Summary
A motivated and analytical B. Sc. Economics Graduate with proven ability to interpret complex data to drive informed decisions. Aiming to leverage economic perspective to add value in an entry level role.
Experienced in administrative roles with focus on front desk operations. Capable of enhancing customer satisfaction through strong organisational and communication skills. Talented in managing multiple tasks efficiently to support smooth office functionality.
Overview
7
7
years of professional experience
2035
2035
years of post-secondary education
Work history
Front Deskl administrator
Sealand nigeria
Bonny Island, Rivers State
02.2025 - 01.2026
- Managed arrival and departure processes of guest
- Handles bookings and manages room allocations
- Assisting with local information, directions and bookings
- Prepared financial statements and reports on hotel performance
- Relayed important information to other departments
- Coordinated meeting room bookings for smooth business operations.
- Handled phone calls and emails for efficient communication.
- Improved customer satisfaction by managing front desk operations efficiently.
- Sorted incoming mail quickly, ensuring timely distribution.
- Utilised computer systems effectively for data entry tasks.
- Liaised with staff members, ensuring effective internal communication.
- Responded to customer inquiries promptly, resolving issues effectively.
- Organised office events to enhance team collaboration.
- Prepared daily reports accurately, supporting management decisions.
- Briefed team on product changes and strategies to boost sales.
- Set office policies and procedures to keep team members coordinated.
Sales rep
God’s Favour Enterprise
LAGOS
01.2021 - 01.2022
- Fostered a positive and collaborative work environment
- Enhanced brand visibility by participating in trade shows and conferences.
- Streamlined order processing system for faster delivery times.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Identified potential leads, resulting in improved sales performance.
- Developed and implemented strategic plans that increased sales by 5%
- Managed inventory levels
- Maintained thorough records of all sales activities to ensure transparency.
- Strengthened brand reputation with impeccable professionalism and integrity.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
- Regularly updated professional knowledge through workshops and seminars for enhanced performance.
- Expanded client base through targeted outreach initiatives.
- Collaborated with marketing department for effective promotional campaigns.
Sales Attendant
De Angels
Imo State, Nigeria
01.2019 - 01.2021
- Processed sales to customers
- Kept record of store operations
- Learned and adhered to all loss prevention policies to ensure store security
- Developed strong product knowledge to confidently attend to customer’s needs
Education
B. Sc. - Economics
Imo State University
Owerri 01.2019 - 01.2023
Some College (No Degree) - Commercial Art
Primarks College
Lagos 01.2012 - 01.2019
Licensed Cabin Crew - Flight Attendant
AEROPORT COLLEGE OF AVIATION
Lagos09.2024
Skills
- Data analysis
- Time Management
- Attention to Detail
- Teamwork
- Communication skills
- Proficiency in Microsoft
- Good in public speaking
- Good customer relationship
REFERENCES
Available upon request.
Languages
English. Igbo language
Fluent
Timeline
Front Deskl administrator
Sealand nigeria
02.2025 - 01.2026
Sales rep
God’s Favour Enterprise
01.2021 - 01.2022
Sales Attendant
De Angels
01.2019 - 01.2021
B. Sc. - Economics
Imo State University
01.2019 - 01.2023
Some College (No Degree) - Commercial Art
Primarks College
01.2012 - 01.2019
Licensed Cabin Crew - Flight Attendant
AEROPORT COLLEGE OF AVIATION