Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Cooking and Research
Timeline
Generic
Favour Kemefa

Favour Kemefa

E-Channel Officer, BBA, BSc, MBA In View
Asaba, Delta

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Contract - E-Channel Officer (E Business and Digital Investment)

Sterling Bank, PLC
01.2025 - Current
  • POS merchant management personnel
  • ATM monitoring
  • Digital Investment

Contract - Digital Selling Associate

Sterling Bank, PLC
08.2024 - 01.2025
  • Sales of the bank Digital Applications
  • Digital investment
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Intern - Customer Experience Management Personnel

Sterling Bank, PLC
10.2021 - 09.2023
  • Attend to customers complaints
  • Opening of Accounts (Company and Individual Account)
  • Using office 365 for communication, construct message, memo, and other form of presentation
  • Utilized strong typing and data entry skills to input and manage large amounts of information accurately and efficiently

Intern - E-Champion

Sterling Bank, PLC
04.2021 - 08.2023
  • Teach customers how to use the bank mobile app
  • Assist Customers to make transaction using USSD code
  • Enlighten customers about the bank electronic products

Sales Representative

Pacia Aluminum
09.2018 - 06.2020
  • Attend to sales of aluminum material
  • Supplier of materials
  • Cutting of door board

Education

AI/ML Cohort 3 - AI/ML

3MTT Tech Program
Nigeria
04.2001 -

MBA - Business Administration

Miva Open University
Nigeria
04.2001 - 2025.01

BBA - Business Administration

Nexford University
04.2001 - 2023.07

Bachelor of Science - Business Administration

Delta State University
Delta State, Nigeria
04.2001 - 2023.08

Primary School Leaving Certificate (PSLC) -

Frovot Nursery And Primary School
Warri, Delta, Nigeria
06-2011

Secondary School - WAEC

Itu Royal College
06-2017

Skills

Digital Transformation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved result by introducing crm for customer complaint tasks.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 4 in the development of proper filing project.

Interests

Technology

Exploring new things

Collaboration

Team work

Cooking and Research

It is an amazing thing cooking for people to eat and they will start showering you with praise. My journey of cooking has been a mystery, because i do not know how i learnt it, but i do not fail in delivering the best. I love assisting my mother in the kitchen, from opening seasoning, to adding salt, and adding water, that was what land me to it. I love cooking a lot and that has been my hobby.


For research, i consider very important, i can not stay a day without going into the net and finding new things, this has created a lot of opportunity for me without people referring me to something.

Timeline

Contract - E-Channel Officer (E Business and Digital Investment)

Sterling Bank, PLC
01.2025 - Current

Contract - Digital Selling Associate

Sterling Bank, PLC
08.2024 - 01.2025

Intern - Customer Experience Management Personnel

Sterling Bank, PLC
10.2021 - 09.2023

Intern - E-Champion

Sterling Bank, PLC
04.2021 - 08.2023

Sales Representative

Pacia Aluminum
09.2018 - 06.2020

AI/ML Cohort 3 - AI/ML

3MTT Tech Program
04.2001 -

MBA - Business Administration

Miva Open University
04.2001 - 2025.01

BBA - Business Administration

Nexford University
04.2001 - 2023.07

Bachelor of Science - Business Administration

Delta State University
04.2001 - 2023.08

Primary School Leaving Certificate (PSLC) -

Frovot Nursery And Primary School

Secondary School - WAEC

Itu Royal College
Favour KemefaE-Channel Officer, BBA, BSc, MBA In View