FAUZIYA ALI MOHAMMED

• Credit Analyst (2019 – Present)
• Company Secretary (2019 – Present)
• Chief Operating Officer, THISDAY Dome Event Centre (2018 – Present)
• Human Resources Manager/Admin/Operations Manager (2018 – 2021)
• Producer/Business Correspondent/Video Editor (2017)
• Improved overall productivity with meticulous resource allocation.
• Managed cross-functional teams, resulting in enhanced operational efficiency.
• Implemented streamlined procedures to expedite response times during crisis situations.
• Resolved interdepartmental conflicts for harmonious working environment.
• Fostered culture of transparency for increased staff morale.
• Liaised effectively with stakeholders, fostering strong professional relationships.
• Orchestrated company-wide projects for successful delivery within set timelines.
• Developed strategic plans, driving business growth and expansion.
• Streamlined internal communication by implementing highly effective team management system.
• Increased organisational effectiveness through initiation of key process improvements.
• Led and managed administrative staff to maintain smooth daily operations.
• Represented organisations at seminars, conferences and business events.
• Streamlined processes to improve and optimise office operations.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Oversaw facility maintenance and allocated needed resources to meet standards.
• Handled negotiations with outside vendors and service agencies to meet group needs.
• Analysed and resolved complex resource management issues for optimised scheduling.
• Ensuring that the company adheres to all releveant laws, regulations and internal policies.
• Dispute resolution and mitigate company related issues.

• Managed key stakeholder relationships for smoother project completion.
• Built high-performing teams to achieve organisational objectives.
• Delivered results under pressure to meet tight deadlines.
• Defined company direction through careful strategic planning.
• Maintained compliance with industry regulations at all times.
• Established positive work environment which promoted staff morale and productivity.
• Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
• Streamlined communication processes for improved team collaboration.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Worked with board of directors to establish objectives and decisively lead operations.
• Served as liaison between management and shareholders, fostering open dialogue on key issues affecting the organisation.
• Maintained company records meticulously, ensuring accessibility and accuracy at all times.
• Organised travel and accommodations arrangements within assigned budgets.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Execution of third-party contracts, NDA and correspondence to Regulators

• Implemented operational efficiencies to streamline workflow processes.
• Ensured financial stability with rigorous budget management.
• Negotiated high-value contracts for significant profitability increase.
• Built productive relationships with industry partners to meet strategic business objectives.
• Executed board decisions to achieve successful strategy implementation.
• Managed risk profiles to maintain acceptable levels in line with board requirements.
• Aligned group strategy and objectives with shareholder and stakeholder needs.
• Recruited and managed senior staff with focus on delivering clear results.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Monitored operations to assess and highlight results.
• Worked with board of directors to establish objectives and decisively lead operations.
• Established strong rapport with stakeholders to enhance business credibility.
• Established budgets based on historical, current and forecasted business data.

• Cultivated productive work environment through employee motivation initiatives.
• Created vision for company direction, resulted in clear organisational objectives.
• Oversaw financial operations to maintain fiscal health of the company.
• Led strategic planning initiatives to secure company's future growth.
• Developed corporate policies, improved ethical standards across the organisation.
• Identified and resolved operational issues impacting productivity, performance or profitability.
• Worked with board of directors to establish objectives and decisively lead operations.
• Directed administration and optimisation of financial operations, payroll and accounting processes.
• Directed day-to-day work of 20 employees and motivated teams to exceed objectives.
• Maintained organisational compliance with applicable legislation and regulations.

• Sales Support Management Coordinator/Business Operations Manager (2012 – 2014)
• Project Assistant/Administrator (2011 – 2012)
• Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
• Integrated new technologies into existing systems for improved functionality.
• Identified risks, implemented mitigation strategies for secure project outcomes.
• Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
• Led cross-functional teams to achieve project goals on time.
• Expedited issue resolution to minimise delays in project timelines.
• Managed budgets diligently, controlled unnecessary expenditure on projects.
• Guided development of project objectives, established clear performance expectations.
• Strengthened stakeholder relationships through regular updates and clear communication.
• Enhanced project efficiency by streamlining communication channels.
• Utilised advanced project management tools for superior tracking and reporting.
• Fostered positive work environment, enhanced team productivity substantially.
• Promoted team collaboration for more innovative solutions in projects.
• Facilitated smooth transitions between project stages for seamless progression.
• Implemented quality control measures, ensured adherence to standards.
• Planned staff and resources within business budgets for minimised expenditure.
• Delivered products and services in line with agreed arrangements and contracts.
• Mentored employees to maximise development potential.
• Made sure contractual obligations were met ahead of agreed service delivery.
• Implemented organisational policies for smooth service delivery.
• Organised travel accommodations for clients with air or train transport and overnight bookings.
• Attending project related meetings and preparing weekly project status progress report.

Created systematic filing system, ease of document retrieval was achieved.

• Handled customer inquiries effectively; increased customer satisfaction rates.
• Provided administrative support
• Managed stock of office supplies, eliminating unnecessary expenditure.
• Liaised with other departments to ensure smooth inter-departmental communications.
• Facilitated efficient communication by managing correspondence via post and email.
• Fostered welcoming environment for visitors which improved public relations image of company.
• Scheduled appointments for executive management team.
• Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
• Updated files and records with precise system navigation.
• Drafted and distributed professional business letters and email correspondence.
• Scanned and uploaded documents into digital filing system.
• Managed daily operations ensuring smooth workflow and coordination.