FAITH RITA OKOCHE
Abeokuta
Summary
Nationality: Nigerian PROFESSIONAL SUMMARY Dedicated team player committed to delivering exceptional customer service. Possesses strong numerical acumen and keen attention to detail, consistently ensuring accuracy and efficiency. Skilled in managing various payment methods including cash, credit cards, and POS transactions within fast-paced environments. Adaptable to both independent work and collaborative teamwork to uphold customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service Representative
Royal Gate Commercial and Marketing Limited
04.2022 - Current
- Delivered outstanding customer service, aiding patrons with their purchases, resulting in high satisfaction rates
- Expedited sales transactions with precision and efficiency, reducing wait times for customers
- Maintained flawless 100% accuracy rate in cash handling and register operations
- Collaborated with team members to surpass daily sales targets
- Mentored new cashiers to ensure proficient and error-free transaction processing.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
- Delivered prompt service to prioritize customer needs
- Promptly responded to inquiries and requests from prospective customers
- Investigated and resolved accounting, service and delivery concerns
Cashier
Abimbola Agro Allied Industries
12.2018 - 01.2022
- Provided efficient and courteous service to over 100 customers daily
- Facilitated training of new staff in product knowledge and customer service standards
- Upheld clean and organized workspace, enhancing customer shopping experience and driving sales revenue
- Ensured security of company assets and adhered to strict cash handling protocols.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Addressed customer needs and made product recommendations to increase sales
- Answered questions about store policies and addressed customer concerns
Education
Bachelor of Science (B.Sc - Aquaculture and Fisheries Management
Federal University of Agriculture
Abeokuta, OG12.2016
Skills
- Cash handling
- Effective verbal and written communication
- Customer service excellence
- Proficient in Point of Sale Systems
- Computer literacy
- Cash management
- Flexible and Adaptable
References
REFERENCESAvailable upon request.
Languages
English
Native language
Timeline
Cashier/Customer Service Representative
Royal Gate Commercial and Marketing Limited
04.2022 - Current
Cashier
Abimbola Agro Allied Industries
12.2018 - 01.2022
Bachelor of Science (B.Sc - Aquaculture and Fisheries Management
Federal University of Agriculture
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