Fatimah Oluwaseyifunmi Yusuf
Summary
Results-oriented Business Developer and Sales Agent with over 4 years of experience in digital financial services and data management. Expertise in agent onboarding, customer engagement, KYC compliance, and relationship management. Proven track record in driving transaction volumes, supporting merchants, and resolving technical issues while ensuring high customer satisfaction.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Busniess developer (small merchant enterprise)
Opay digital service
Kamo
01.2026 - Current
- Core responsibilities:
- Identify and onboard small and medium businesses (SMEs) to use OPAY's payment solutions (POS, QR,
- USSD, etc.).
- Maintain and grow relationships with on-boarded merchants to ensure continued usage and satisfaction
- Drive transaction volume and usage of OPAY services to meet revenue targets.
- Frequently visit merchants to provide support, troubleshoot issues, and collect feedback
National Youth Service
Basorun ojoo high school
Ibadan, Nigeria
01.2025 - 12.2025
- Executed day-to-day duties with accuracy and efficiency to ensure smooth operations.
- Worked successfully with a diverse group of teachers to accomplish goals and address issues related to our students.
- Supported and guided colleagues to foster a collaborative work environment.
Sales Agent
MONIE POINT
01.2024 - 06.2024
- Registered and verified new Moniepoint agents to facilitate access to banking services.
- Issued Moniepoint ATM cards, ensuring activation and proper usage by agents.
- Educate agents on how to use Moniepoint POS terminals, cards, and other services.
- Ensure all agents submit valid KYC (Know Your Customer) documents during onboarding.
- Resolved agent queries and complaints, and escalated technical issues.
- Track daily onboarding numbers and card issuance metrics.
Teaching Practice Facilitator (TP Programme)
Saudat Model College
Kano
01.2024 - 03.2024
- Facilitated interactive workshops to enhance student engagement and learning outcomes.
- Designed, prepared, and delivered engaging lessons in Health Education to secondary school students.
- Developed lesson plans aligned with curriculum standards and student needs.
- Created lesson notes, instructional materials, and evaluation tools to enhance student understanding and assess learning outcomes.
- Counseled students individually and in groups on health, academic, and personal matters to support their overall well-being.
- Facilitated group activities to foster teamwork and collaboration among students, enhancing their social skills.
- Participated in organizing extracurricular activities that promoted students' social and academic development.
Sales Agent
FAIR MONEY
03.2023 - 01.2024
- Opened FairMoney mobile bank accounts for customers and agents, facilitating account access and enhancing user engagement.
- Guide agents and customers through the onboarding process, ensuring a smooth experience.
- Collect and verify all necessary KYC documents.
- Collected and verified KYC documents, ensuring compliance and security for account activations.
- Provide and activate ATM cards linked to FairMoney accounts.
- Maintained accurate records of accounts opened and cards issued, supporting operational efficiency and traceability.
Health Education Fieldwork (SIWES)
Khadijat Memorial Hospital
04.2023 - 07.2023
- Executed community-wide health sensitization programs that increased awareness of maternal health and conception care.
- Collaborated with multi-disciplinary health professionals to plan and implement impactful educational outreach projects.
- Engaged directly with community members, providing practical training and counseling that enhanced understanding of various health topics.
- Enhanced practical knowledge of health communication, advocacy, and effective community engagement strategies.
Sales Agent
PALMPAY
03.2022 - 03.2023
- Onboard agents onto PalmPay platform to facilitate seamless integration and usage.
- Distribute and activate PalmPay ATM cards to ensure agents have immediate access to services.
- Conduct field visits to support agents and encourage engagement.
- Conduct field visits to support agents and drive engagement through personalized assistance.
- Ensure proper documentation and KYC verification for all new accounts.
- Submit daily reports on accounts opened and cards issued.
Education
B.Sc. (Ed.) - Health Education
Bayero University
KanoWest African Senior School Certificate Examination -
Ijebu Muslim College
IjebuSchool Primary Certificate -
Yumaco International Academy
Lafia nasarawa state, Nigeria 09.2009 - 01.2012
Skills
- Business development
- Market operations
- Retail operations
- Customer service skills
- Strategic thinking
- Innovative problem-solving skills
- Organization
- Prioritization
- Meeting deadlines
- Leadership skills
- Team management
- Communication and interpersonal skills
- Word
References
Available upon request.
Hobbies and Interests
- Traveling
- Reading
- Meeting people
Languages
English
First Language
Yoruba
Beginner
A1
Hausa
Beginner
A1
Timeline
Busniess developer (small merchant enterprise)
Opay digital service
01.2026 - Current
National Youth Service
Basorun ojoo high school
01.2025 - 12.2025
Teaching Practice Facilitator (TP Programme)
Saudat Model College
01.2024 - 03.2024
Sales Agent
MONIE POINT
01.2024 - 06.2024
Health Education Fieldwork (SIWES)
Khadijat Memorial Hospital
04.2023 - 07.2023
Sales Agent
FAIR MONEY
03.2023 - 01.2024
Sales Agent
PALMPAY
03.2022 - 03.2023
School Primary Certificate -
Yumaco International Academy
09.2009 - 01.2012
B.Sc. (Ed.) - Health Education
Bayero University
West African Senior School Certificate Examination -
Ijebu Muslim College